Staff Forward Deployed Engineer – Applied AI

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $192k - $240k / year

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

👻 Ghost score 0%

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Work with Rula business and clinical teams to understand how work is performed • Identify manual workflows and design software solutions • Ship tools used weekly by teams, often reducing six-to-eight-hour tasks to under thirty minutes • Remain engaged until teams can run each tool independently • Turn learnings into reusable building blocks for subsequent teams • Apply privacy-by-design principles because the company serves mental health patients

🎯 Requirements

• 8+ years shipping production-quality software systems with end-to-end ownership of outcomes • Proven track record of shipping tools or products used weekly by customers or business teams, supported by usage telemetry • Deep experience learning operational workflows through observation, interviews, or data before designing software solutions • Daily use of coding agents, including specifying, testing, and reviewing output diffs • Rigorous evaluation practices, including test sets and evals • Privacy-by-design standards, including synthetic/masked data and isolating clinical content from operational tools • Experience building custom measurement frameworks for cost, usage, and impact tracking • Direct experience being forward-deployed to non-engineering business teams or external customer organizations • Practical experience migrating systems across different LLM models while maintaining quality guardrails • Ability to integrate AI into complex business platforms with imperfect data/APIs, such as CRM, billing, or scheduling systems • Track record of coaching non-engineering team members to build or adopt software workflows independently • Must be based in the United States; Rula currently does not hire in Hawaii

🏖️ Benefits

• 100% remote work environment with working hours supporting work-life balance • Attractive pay and benefits with transparent pay ranges • Medical, dental, vision, life, disability, and FSA/HSA benefits • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year for most employees • Paid parental leave for birthing, non-birthing, adopting, and fostering parents • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly internet or cell phone stipend • Year-round wellness initiatives • $50/month wellness stipend • Equity