Enablement Manager, Revenue Operations

🔥 57 minutes ago

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Runpod

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $20M Seed on 2024-06

Artificial Intelligence • SaaS • B2B

Runpod is a cloud platform that provides on-demand GPU compute and managed infrastructure tailored for AI development and deployment. It offers GPU "Pods" across 31 global regions, serverless GPU endpoints for low-latency inference, multi-node GPU clusters for distributed training, and a hub for deploying open-source models and templates. Runpod emphasizes fast startup (sub-200ms cold starts), autoscaling from zero to thousands of workers, support for 30+ GPU SKUs, and tooling for the full AI lifecycle from experiment to production, targeting developers and enterprise AI teams.

📋 Description

• Create and manage a structured onboarding program for all new employees across Engineering, Product, GTM, Finance, and Operations • Partner with cross functional stakeholders to maintain onboarding materials and ensure information stays accurate and current • Build scalable onboarding systems and feedback loops to improve the employee onboarding experience • Track onboarding completion metrics and new hire ramp performance • Develop onboarding programs for Account Executives, SDRs, and Customer Success Managers • Define role specific ramp milestones and time to productivity benchmarks • Continuously improve onboarding content based on product changes, pricing updates, and competitive shifts • Build sales playbooks for both PLG and enterprise sales motions • Create frameworks for discovery, qualification, messaging, objection handling, and deal progression • Partner with Sales leadership to operationalize sales methodologies such as MEDDPICC • Develop Customer Success onboarding, expansion frameworks, and QBR resources • Create expansion and upsell playbooks to support NRR growth • Partner with Customer Success leadership on enterprise account enablement strategies • Maintain competitive positioning resources and battle cards against infrastructure competitors • Gather feedback from Sales and Customer Success teams to improve messaging and objection handling • Partner with Product and Marketing to keep competitive materials current • Run recurring training programs focused on product updates, sales methodology, and role specific skills • Build self service enablement content libraries and coaching frameworks for managers • Track onboarding effectiveness, ramp metrics, win rates, conversion rates, and expansion metrics • Partner with Revenue Operations and People teams to build reporting infrastructure • Continuously improve programs using data and feedback • Leverage AI tools to scale onboarding, content creation, and competitive intelligence • Implement AI assisted coaching and conversational intelligence platforms • Develop scalable AI driven enablement systems that reduce operational overhead

🎯 Requirements

• Demonstrated experience building onboarding or enablement programs in high growth SaaS, PaaS, or infrastructure companies • Experience supporting Sales and Customer Success organizations with training, playbooks, or onboarding • Strong understanding of enterprise B2B sales processes and customer success workflows • Experience developing written enablement content including playbooks, onboarding materials, and competitive resources • Experience working cross functionally with Revenue Operations, Sales, Customer Success, Product, Marketing, and People teams • Comfort using metrics and reporting to improve enablement effectiveness • Active use of AI tools for content creation, coaching, or enablement operations • Strong communication and organizational skills • Successful completion of a background check • Experience supporting both PLG and enterprise GTM motions • Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms • Experience implementing enablement platforms such as Gong, Chorus, Highspot, or Seismic • Experience building Customer Success enablement programs for enterprise customers • Familiarity with MEDDPICC, MEDDIC, Challenger, or similar methodologies • Experience in high growth startup environments

🏖️ Benefits

• Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. • Generous medical, dental & vision plans • Flexible PTO- take the time you need to recharge • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace