Manager, Revenue Operations

🔥 11 minutes ago

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Synctera

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

💳 Fintech

🔌 API

🏦 Banking

Fintech • API • Banking

Synctera is a platform banking and payments company that provides APIs and a SaaS platform to help FinTechs, embedded finance builders, and banks launch and operate banking products. It offers core banking, card programs, bank accounts, money-movement services, onboarding, operational tooling, and compliance and risk-management features, while partnering with insured sponsor banks to provide actual banking services (Synctera itself is not a bank). The platform emphasizes compliance, sponsor bank oversight, and developer-friendly APIs to build, launch, and scale financial products.

📋 Description

• Work closely with the Sales, Customer Success, and Finance teams on a daily basis • Own the day-to-day administration and optimization of the sales tech stack and CRM, ensuring systems are accurate, efficient, and well-maintained • Own and maintain pricing sheets for customer deals, ensuring final approved pricing is accurate, documented, and up to date • Enter and maintain final deal pricing in Synctera’s systems and console so billing can be set up and invoiced accurately • Maintain the paper trail and approval history for pricing decisions, serving as the single point of ownership and source of truth for final numbers • Partner closely with Sales, Finance, and Accounting to support revenue-driving initiatives through accurate pricing operations, billing setup, and clean downstream reporting • Own the operational workflow that moves approved deal pricing through documentation, system setup, and billing handoff, ensuring a clear record of final numbers • Maintain strong CRM hygiene and work closely with the Sales team to close data gaps, keep records current, and reinforce consistent process adoption • Build and deliver operational reporting, dashboards, and data pulls that support the Sales team and provide accurate underlying data for forecasting and revenue decision-making • Monitor pipeline health, pricing, and sales activity data to identify trends, improve data quality, and support better decision-making • Support sales planning and execution by preparing materials, dashboards, and content for team meetings, reviews, and operating cadences • Evaluate and help implement new tools and workflow improvements that increase sales efficiency, visibility, and process consistency • Document and refine sales processes so the organization can scale more effectively

🎯 Requirements

• 5+ years of experience in sales operations, revenue operations, or deal/pricing operations • Experience managing CRM and sales systems, with strong attention to data accuracy, process discipline, and usability • Strong comfort with numbers and the ability to work accurately across pricing, deal support, and operational workflows • Experience owning or supporting pricing sheets, quotes, order forms, or similar deal documentation • Strong analytical skills and the ability to pull, organize, and interpret sales data to support business needs • Excellent organizational and project management skills, with the ability to manage multiple priorities and follow through on details • Strong communication and collaboration skills, with the ability to drive updates, maintain accountability, and work effectively across Sales, Finance, and Accounting • Comfort working in a fast-paced, high-growth environment • FinTech, payments, or financial services experience highly preferred • Experience in a Sales or Revenue Operations function that owned pricing sheets, pricing setup, or similar commercial pricing workflows strongly preferred

🏖️ Benefits

• 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents • Employer contribution to HSA for US employees • Annual HCSA and generous extended health care coverage for Canadian employees and dependents • 401(k) for US employees and RRSP for Canadian employees • Mental health resources available for all employees • Unlimited paid time off • Generous paid new parent leave program • Home office setup stipend • Stock options program for all employees • Growth potential and opportunity to have a significant impact at an early stage of our company's journey • Working alongside a skilled and passionate team