Account Verification Specialist

Job not on LinkedIn

🔥 1 hour ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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RXNT

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

RXNT is a software company that builds integrated, cloud-based medical office software for healthcare practices and billing companies. Since 1999 they have offered a full suite including Practice Management, Electronic Health Records (EHR), Electronic Prescribing (eRx), Patient Engagement, Medical Scheduling, Telehealth, mobile apps, and billing-company-specific software. RXNT also offers Ambient IQ, an AI-powered ambient listening and documentation/scribing tool to reduce clinician documentation time. Their products are HIPAA-compliant and aimed at improving workflows, revenue cycle management, and connected care for medical specialties and practices.

📋 Description

• Complete new client enrollment, review, and verification • Guide new clients through the enrollment process, answering inquiries, and providing information to new clients as they begin the onboarding process • Collaborate with internal teams to resolve enrollment issues and discrepancies • Assist in the identification verification process • Follow up with clients via phone, email, and text message • Check onboarding clients’ metrics regularly to ensure clients are fully adopting the software and ready to be transitioned to Customer Service • Provide exceptional customer service and support to clients • Maintain accurate records of client onboarding activities and documentation

🎯 Requirements

• Associate degree or higher is preferred • Highly organized and can effectively communicate and execute project plans • Strong verbal and written communication skills, with attention to detail • Comprehensive knowledge and experience with computer operating systems and various internet browsers • Strong knowledge of Google Suite (Gmail, Sheets, Docs, Slides, etc.) • Previous software support and/or training experience is a plus • Experience with various medical software platforms is a plus • Medical billing and coding certification is a plus

🏖️ Benefits

• RXNT offers employees access to medical insurance • 401K • short and long term disability • potential to earn quarterly incentives based on the company's performance