Warranty Coordinator II

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Ryder System, Inc.

Ryder System, Inc.

10,000+ employees

Founded 1933

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Ryder System, Inc. is a leading provider of supply chain, transportation, and fleet management solutions in North America. The company offers an extensive range of services, including logistics, e-commerce fulfillment, last-mile delivery, leasing and maintenance of commercial vehicles, and used truck sales. With a focus on optimizing supply chains and enhancing operational efficiencies, Ryder combines technology and data analytics to provide customized solutions for various industries such as automotive, consumer packaged goods, and healthcare. Ryder is committed to providing a seamless end-to-end experience for its customers, from warehousing and distribution to transportation and delivery.

📋 Description

• Review repair orders and purchase orders for warranty claim determination • Create and submit warranty claims to designated manufacturers while adhering to manufacturer guidelines • Research and gather information to maximize warranty recovery • Communicate with field management regarding missing repair information, 4-15s, and chargebacks • Communicate with manufacturer representatives to improve warranty collection opportunities • Collaborate with the Warranty Manager to identify process improvements and best practices • Perform special projects as needed • Perform other duties as assigned

🎯 Requirements

• Associate's degree in Business, Accounting, or Communications, or HS diploma/GED with equivalent years of experience (Preferred) • Two (2) years or more of Data Entry experience (preferred) • One (1) year or more of Customer Service experience (preferred) • One (1) year or more of Diesel Technology experience (preferred) • Strong oral and written communications skills • Ability to create and maintain professional relationships within all levels of the organization • Ability to work independently and as a member of a team to meet departmental deadlines • Flexibility to operate and self-driven to excel in a fast-paced environment • Capable of multi-tasking, highly organized, with excellent time management skills • Detail oriented with excellent follow-up practices • Willingness to travel 3/4 times a year

🏖️ Benefits

• Medical insurance • Prescription coverage • Dental insurance • Vision insurance • Life insurance • Disability insurance options • Paid time off for vacation • Paid time off for illness • Paid bereavement leave • Paid family leave • Paid parental leave • Tax-advantaged 401(k) retirement savings plan • Annual bonus, commission, and/or long-term incentive plan may be available based on level and/or type

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