Fraud Analyst

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Logo of S3 Shared Service Solutions, LLC

S3 Shared Service Solutions, LLC

501 - 1000 employees

Founded 2012

💸 Finance

🤝 B2B

🏦 Banking

Finance • B2B • Banking

S3 Shared Service Solutions, LLC is a credit union service organization (CUSO) that partners with credit unions to provide high-quality operational solutions and support. Their mission is to empower these credit unions to enhance member services, focusing on delivering exceptional service that secures the futures of their members. S3's offerings range from member service inquiries to loan management and compliance support, ensuring a world-class experience for credit union members.

📋 Description

• Monitor alerts and communications from various sources to identify and investigate suspicious activity or behavior. • Take action to ensure members and credit unions are protected from further loss exposure from a fraud incident. • Document all fraud incidents utilizing notes, emails, excel files, and case management systems. • Investigate complex fraud cases. • Mentor Associate Fraud Analysts through their investigations when needed. • Report required items and any other suspicious activity or behavior that might warrant a SAR to BSA Department. • Collaborate with other internal departments, partners, and law enforcement when needed during a fraud investigation.

🎯 Requirements

• Associate degree in related field is preferred. • 2 years fraud investigation experience working for a financial institution is highly desired. • Must maintain confidentiality. • Strong communication skills both verbal and written. • General knowledge of Microsoft Office (Word, Excel, and Outlook). • Works well independently and as part of a team. • Excellent customer service skills. • Ability to prioritize workload based on member and department needs.

🏖️ Benefits

• Group medical, dental, and vision coverage insurance • Generous Paid Time Off • Up to 11 Paid Holidays Per Year • 401(k) With Employer Match and Discretionary Contribution • Employee Referral Program • Wellness Programs • Peer-to-Peer Recognition Program

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