Project Manager

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🔥 1 minute ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $0 - $105k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

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SafetyChain Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

💰 Private Equity Round on 2021-10

SaaS • Manufacturing

SafetyChain Software is a digital plant management platform that serves over 2,500 food and beverage manufacturing facilities. The platform provides real-time visibility into quality, production, and other critical processes, allowing companies to unify operations and maximize plant performance. SafetyChain's solutions focus on eliminating inefficiencies through digitization, providing tools for quality and production teams to collaborate effectively. The platform enables businesses to digitally capture data from various sources, visualize insights through role-based dashboards, and automate workflows, ensuring compliance and improving labor efficiency. SafetyChain Software is particularly beneficial for industries such as food & beverage, consumer packaged goods, contract manufacturing, and packaging, helping them maintain competitive advantages and regulatory compliance while optimizing production and reducing costs.

📋 Description

• Execute onboardings in an efficient, professional manner in order to achieve the highest degree of customer satisfaction and utilization. • Plan and conduct onboardings, coordinating processes with both internal teams as well as large customer teams that may span multiple locations. • Consult with clients on product features/functionality and implementation best practices. • Interpret complex business requirements and advise customers on the conversion of manual processes and practices to electronic or automated systems. • Participate in tenant configuration and setup for customers by leveraging advanced product and industry expertise. • Utilize project management skills to drive all aspects of project planning, governance and delivery for multi-phase, multi-product implementations including detailed deployment timelines in the form of a project plan, status communications, project success criteria, and issue mitigation and resolution. • Ensure appropriate resources are dedicated both internally and externally to meet/exceed project and customer expectations. • Anticipate and manage project issues as they arise and ensure prompt resolution. • Review overall project status with clients on a regular basis, usually in the form of conference calls, web presentations, or onsite meetings as required. • Serve as the primary point of contact to the client during implementations for all work related to the project. • Communicate project status and issues internally across multiple organizational levels. • Work with Project Manager team leader to continuously improve our processes. • Identify recurring customer questions, workflows, and friction. • Use AI and automation tools to improve documentation, training, and onboarding. • Turn repeatable work into structured guides, templates, workflows. • Test and continuously improve how we deliver as a team.

🎯 Requirements

• Bachelor’s Degree (BA/BS) or equivalent work experience • 2+ years of experience as a Continuous Improvement (CI) Manager/Project Manager in a food/beverage manufacturing plant • Direct plant floor experience is required • Experience deploying SaaS software for manufacturing companies, particularly Food & Beverage manufacturing • Skilled in Microsoft Office (Excel, PowerPoint, Word, and Visio) • Ability to bring projects in on-time and on-budget, while communicating and resolving issues in a clear and professional manner • Self-starter with strong motivation to succeed • Committed to customer satisfaction and a passion for customer success • Ability to work independently and through teams, at multiple organizational levels • Ability to multitask, prioritize and handle issues/escalations under pressure, and manage multiple projects • Extremely detail-oriented • Creative, consultative, and a strong communicator • Eagerness to learn new skills, grow professionally, and take on new challenges • Ability to travel to customer sites (25%)

🏖️ Benefits

• Competitive compensation plan • Opportunity for stock options • Health benefits • Self Care PTO Plan • Flex Schedule • Work From Home Flexibility • Annual investment in your professional development