Senior ServiceNow Administrator

🕒 July 17

🏛️ District of Columbia – Remote

🏛️ District of Columbia – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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SAIC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

☁️ SaaS

📣 Marketing

🏢 Enterprise

🔥 Funding within the last year

💰 $500M Post-IPO Debt - SAIC on 2025-09

SaaS • Marketing • Enterprise

SAIC is represented in the supplied content by marketing and product copy that matches Bitly — a cloud-based link management and QR-code platform. The material describes a SaaS offering for URL shortening, dynamic QR Codes, link analytics, mobile-friendly landing pages, branded links, UTM campaign tracking, digital business cards, developer APIs and AI-enhanced features. It targets marketers, developers, and enterprises across industries (retail, CPG, hospitality, media, healthcare, finance, education) and emphasizes integrations, analytics, and enterprise-grade capabilities. Note: the provided text appears to be Bitly’s website content rather than information about SAIC; if you intended the defense/technology firm SAIC (Science Applications International Corporation), please provide relevant content.

📋 Description

• Assist in implementing new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration. • Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience. • Foster platform-wide interoperability through integrations with DOI systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders. • Apply Agile Software Development Life Cycle (SDLC) methodologies to lead the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability between various tools and platforms. • Collaborate with stakeholders to gather requirements and design integration solutions that align DOI’s digital governance and enterprise architecture frameworks. • Implement ServiceNow enhancements and integrations, leveraging best practices to ensure iterative delivery, continuous improvement, and alignment with evolving mission and operational priorities. • Assist in promoting DOI business process reengineering and standardization to maximize the business value derived from integrated ServiceNow solutions. • Assist with providing all required documentation, process guides, governance artifacts, knowledge transition artifacts and training materials to support enterprise-scale operations and adoption.

🎯 Requirements

• Bachelor’s Degree in Information Technology and seven to nine years of relevant experience. • Proven experience with integrating ServiceNow with enterprise systems. • The ability to obtain and hold a Public Trust Clearance is essential, citizenship or green card with 3 years of residency. • Strong preference for individuals with ServiceNow certifications, including Certified System Administrator (CSA) and Certified Application Developer (CAD). • Proven experience with Scrum/Agile methodologies. • Familiarity with supporting FedRAMP-authorized software is a plus. • Results-Driven: Demonstrates a commitment to achieving integration goals delivering superior results with minimal oversight. • Entrepreneurial Spirit: Embraces integration challenges with creativity and resourcefulness, continuously striving for excellence and innovation. • Highly Motivated: Brings energy and enthusiasm to their work, setting ambitious goals and pushing boundaries to achieve them.

🏖️ Benefits

• Health insurance • Professional development opportunities