ServiceNow Technical Lead Consultant

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🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Serves to design and oversee technical solutions that are leveraged for clients • Project ownership-responsible for driving projects to successful completion • Routinely create net new deliverables from scratch • Designing solutions for customers they themselves will be implementing • Routinely works independently as an individual contributor with minimal supervision • Leads/Coordinate development team efforts, including: Provide constructive feedback, Drive solutioning conversations, Conduct demos/show-backs to customer teams • Versatility with platform cross-function • Ensure development team is adhering to project scope/timeline

🎯 Requirements

• Expertise with 3+ years in ServiceNow Partner consulting services and current position as a Technical Lead • Working knowledge of integration functionality- Integration-Hub, Soap, REST, General API use • Ability to go deep into the technical solutioning and delivery of key components that customers require as part of their implementation • Ability to lead a development team, providing feedback during review cycles • Needs to be platform cross-functional • Experience designing and implementing ServiceNow Employee Center and/or Agentic & Gen AI Solutions • US citizenship- REQUIRED • Ability to independently gather and document requirements, design solutions, implement and support features • Strong communication skills (communicate and describing features, functionality, process and delivery concepts to clients clearly and fluidly) • Bachelor's Degree, preferably in Information Technology/Computer Science/Engineering • Certified System Administrator & Certified Application Development (Required) • Certified Implementation Specialist - ITSM, CSM, FSM, HAM, SAM, Discovery (2+CIS certs Required) • Certified Implementation Specialist-Data Foundations(CMDB & CSDM) (Preferred) • Pro and/or Pro Plus Certifications (Preferred)

🏖️ Benefits

• Remote FTE work • Healthcare benefits • 401K plan • Working for a great ServiceNow Premier Partner