Site Experience Specialist

Job not on LinkedIn

🔥 1 minute ago

🗽 New York – Remote

🗽 New York – Remote

💵 $72k - $89k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Saks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1924

🛒 Retail

👗 Fashion

🛍️ eCommerce

Retail • Fashion • eCommerce

Saks is a luxury retail company operating Saks Fifth Avenue, an iconic department store chain providing high-end fashion, beauty, and home decor products. They offer a wide range of designer clothing, accessories, shoes, and beauty products for men, women, and children both online and at physical locations. Saks frequently runs promotions and loyalty programs, such as gift card rewards on purchases and exclusive designer sales.

📋 Description

• Drive data analysis and translate customer insights into strategic site recommendations • Optimize digital functionality and user journeys to drive engagement and commercial growth • Support cross-functional alignment on site experience strategies through documentation, approval workflows, and execution roadmaps • Track site defects and validate releases, overseeing bugs and newly deployed fixes • Oversee front-end UAT for site enhancements and system integrations • Validate complex business scenarios across new features and legacy platforms before go-live • Co-lead bi-weekly E-Commerce Leadership meetings, setting agendas and aligning stakeholders • Conduct competitive benchmarking to monitor trends, identify digital experience gaps, and uncover innovation opportunities • Establish and scale operating playbooks and execution frameworks for site migrations, feature releases, and defect resolution

🎯 Requirements

• 1-3+ years of digital eCommerce, site merchandising, product or related experience • Ability to drive project readiness, manage cross-functional timelines, and coordinate between eCommerce, Product and Technology teams • Experience creating business readiness playbooks, organizing launch frameworks, and conducting business-side UAT for new front-end features and site releases • Strategic and analytical thinking • Excellent communication skills • Ability to influence and collaborate across functional teams • Understanding of the retail, fashion, or luxury brand landscape • Preferred: hands-on experience with Salesforce Commerce or MACH/headless architectures • Preferred: experience with PIM, CMS, Adobe analytics, and personalization engines • Preferred: success managing site enhancements, digital initiatives, or customer experience projects • Preferred: experience serving as the primary business SME on legacy systems, auditing test cases, and ensuring functional alignment during integrations and migrations

🏖️ Benefits

• Comprehensive benefits package for all eligible full-time employees, including medical, vision and dental • Employee discount • Medical insurance • Dental insurance • Vision insurance • 401(k) retirement plan • Basic life insurance • Supplemental life insurance • Disability insurance • Additional voluntary benefits, such as critical illness, hospital and accident insurance • Career advancement opportunities • Equal employment opportunity and reasonable accommodations for applicants with disabilities