Sales Partners
11 - 50 employees
đŒ Consulting
đŠ Logistics
đŁ Marketing
Consulting âą Logistics âą Marketing
Sales Partners is a London-founded field sales and marketing agency that enables brands to engage directly with consumers through targeted in-person field marketing, sampling, demonstrations, retail partnerships, event teams, and high-value technical and contract sales. The company combines scalable trained sales teams, territory-management software, CRM reporting and award-winning training to deliver measurable leads, conversions and customer lifetime value, and is expanding internationally with projects in the US and a planned launch in India.
Customer Assistant
Job not on LinkedIn
đ June 24
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Sales Partners
11 - 50 employees
đŒ Consulting
đŠ Logistics
đŁ Marketing
Consulting âą Logistics âą Marketing
Sales Partners is a London-founded field sales and marketing agency that enables brands to engage directly with consumers through targeted in-person field marketing, sampling, demonstrations, retail partnerships, event teams, and high-value technical and contract sales. The company combines scalable trained sales teams, territory-management software, CRM reporting and award-winning training to deliver measurable leads, conversions and customer lifetime value, and is expanding internationally with projects in the US and a planned launch in India.
đ Description
âą Respond to customer inquiries via email, chat, and phone in a timely and professional manner. âą Assist customers with product-related questions, order status, and account management. âą Maintain a high level of product knowledge to effectively assist customers. âą Document customer interactions, feedback, and concerns in the CRM system. âą Collaborate with the support team and other departments to resolve customer issues and improve service delivery. âą Provide insights and suggestions to improve customer experiences and streamline processes. âą Assist with administrative tasks as needed, such as data entry and reporting.
đŻ Requirements
âą Proven experience in a customer service role, preferably in a virtual or remote setting. âą Excellent communication and interpersonal skills. âą Strong problem-solving abilities and a customer-centric approach. âą Familiarity with CRM software and other customer service tools is a plus. âą Ability to manage time effectively and handle multiple tasks simultaneously.
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