Forward Deployed Consultant – Senior Consultant, Agentforce Operations

🕒 June 5

🏄 California, Illinois, +3 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $99.4k - $186.3k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Own the roadmap for process blueprints and automation solutions • Own feature lifecycles from discovery through launch and iteration • Identify operational inefficiencies, manual processes, and automation opportunities • Map and analyze customer requirements for new solutions • Build solution blueprints and workflow automations using Agentforce platform features • Work directly with AI agents and prompting tools to design enterprise-grade solutions • Validate, test, and iterate blueprints for accuracy, consistency, and performance • Translate strategic goals and customer requirements into PRDs, user stories, and technical acceptance criteria • Manage the product backlog, prioritize sprints, and drive delivery using Agile methodologies • Document solution architecture, demonstrations, and implementation guidelines • Conduct user interviews and quantitative analysis to understand customer pain points and identify product opportunities • Act as the voice of the customer within the development process • Partner with Engineering and Design to ensure technical feasibility and intuitive user experiences • Provide feedback to Product Managers on feature gaps and scalability enhancements • Support rollout and enablement of blueprint solutions across teams and customers

🎯 Requirements

• 3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting • Experience building external-facing products in enterprise B2B SaaS environments • Strong understanding of business workflow mapping, process modeling, and process improvement methodologies • Proven experience translating business requirements into structured automated workflows or solutions • Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms • Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical audiences • Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success • Rigor and consistency in managing product backlogs and executing delivery • Experience in SaaS, AI automation, supply chain operations, contact center operations, or customer experience technology • Experience with prompt design or agent-based automation solutions • Familiarity with the Salesforce platform ecosystem, including APIs and platform services • Experience with network effects and cold start strategies • Familiarity with feature prioritization and product feedback processes • Lean, Six Sigma, or related process improvement certification is preferred • A related technical degree is preferred • Experience within the Supply Chain or Financial Services sector is highly preferred

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available for certain roles • Equity may be available for certain roles • Reasonable accommodations during the application or recruiting process