Senior Business Value Services Manager

🕒 May 5

🏢🏡 New York City – Hybrid

💵 $142.8k - $191k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Engage directly with customer executives to understand their priorities and co-develop strategic investment cases tied to their business goals • Partner with sales leadership on high-priority accounts to shape pursuit strategies, qualify opportunities based on business impact, and accelerate deal cycles • Facilitate customer workshops to uncover key business drivers, identify transformational opportunities, and quantify financial outcomes (e.g., ROI, TCO, payback period) • Lead the creation of compelling business case narratives and executive presentations that communicate Salesforce’s differentiated impact • Partner cross-functionally to shape commercial strategies and support deal negotiations, aligning customer value with Salesforce growth objectives while proactively identifying and mitigating strategic, competitive, and operational risks • Post-sale, partner with customer success and sales teams to track and communicate realized value • Drive internal enablement, methodology evolution, and best practice sharing across teams, while mentoring junior team members

🎯 Requirements

• 10 years of relevant professional experience • Experience supporting or selling into CBS/TMT verticals • MBA or equivalent advanced degree • Familiarity with enterprise SaaS business models and Salesforce solutions

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program