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Manager, Technical Account Management

🕒 4 days ago

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Samsara

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Build a high-performance culture and hire a high-performing team • Develop and deploy AI-assisted workflows for enterprise accounts • Partner with Sales, Product, and Customer Success for continuous service improvements • Apply a data-driven approach to identify organizational risks and efficiency opportunities • Serve as the primary point of contact for high-priority technical escalations

🎯 Requirements

• Minimum of 3 years in a people manager role • Demonstrated success in achieving technical account management goals • Exceptional skills in influencing all organizational levels • Bachelor's degree in a technical or business field, or equivalent practical work experience • Expertise in IoT, APIs, SQL, and scripting languages • Advanced proficiency with Gainsight, Tableau, Salesforce, or Zendesk

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Professional development stipend • Comprehensive health and parental leave plans

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