Technical Product Manager

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Samsara

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Build and lead a high-performing team: Hire, coach, and develop a team of program and technical program managers across the technical-delivery, process-design, and strategy spectrum. • Own the integrated Revenue Operations roadmap: Intake, prioritize, and sequence work across systems delivery – Salesforce, CPQ, CLM, Billing, Forecasting, and Renewals. • Translate strategy into programs: Partner with Sales and cross-functional leaders to scope problems, build the business case, define success metrics, and lead delivery from kickoff through adoption. • Run the end-to-end delivery lifecycle: Lead complex system enhancements through requirements gathering, solution design with the Salesforce Systems team, UAT, enablement, change management, and post-launch measurement. • Drive change management: Own change management for process and system improvements within the Sales organization – ensuring teams are prepared, supported, and equipped with the resources and enablement they need to adopt new ways of working. • Develop the operating model: Define how Revenue Operations sees itself – instrument program health (first-pass yield, approval SLAs, quoting success rates, automation coverage, on-time delivery), publish it, and use it to drive decisions. • Lead complex, ambiguous initiatives: Structure problems tied to corporate strategy and long-term goals, mobilize the right cross-functional team, and bring each initiative to a clear decision. • Manage risk and communicate crisply: Identify dependencies, risks, and blockers early; develop mitigation strategies; and communicate program status to leadership through AVP+. • Deliver impactful reporting and results: Measure project outcomes, report out on the impact delivered, and drive continuous-improvement processes to achieve and maintain operational excellence. • Champion AI-forward ways of working: Apply AI tooling to accelerate intake, requirements, documentation, and analysis, and embed responsible-AI practices in how the team ships. • Champion, role model, and embed Samsara’s cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team – as we scale globally and across new offices.

🎯 Requirements

• 6+ years in Business Systems, Revenue Operations, or TPM, preferably within high-growth B2B SaaS; includes at least 2-3 years of formal people management • Bachelor’s degree or higher; academic background in Computer Science, Engineering, Economics, Finance, or Business is a significant advantage • Demonstrated success leading the end-to-end delivery lifecycle for Sales tech stack improvements: from intake and scoping to UAT, enablement, and change management • Technical expertise in Salesforce.com and Salesforce CPQ, specifically product configuration, pricing logic, quote templates, and discount approval workflows • Functional understanding of the integrated Lead-to-Cash ecosystem, including CLM, Billing, Forecasting, and Renewals processes • Ability to steer organizational change by leading complex, cross-functional programs in matrixed environments, ensuring successful adoption through rigorous change management • Analytical mindset with a focus on program health metrics like first-pass yield, quoting success rates, automation coverage, and approval SLAs • Strong communication skills, capable of translating between Systems and Sales audiences while operating effectively with AVP+ leadership • Proven ability to structure ambiguous strategic problems and develop compelling business cases for change with senior stakeholders.

🏖️ Benefits

• Flexible, employee-led remote model • Professional development stipend • Comprehensive health and parental leave plans

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