Biospecimen Operations Specialist I

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Sanguine Biosciences

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

🧬 Biotechnology

🤝 B2B

Biotechnology • B2B

Sanguine Biosciences is a provider of human biospecimens and associated laboratory and data services for research and clinical studies. The company supplies a wide range of ready-to-ship and prospective sample types (e. g. , PBMCs, leukopaks, plasma, serum, synovial fluid, whole blood, skin punch biopsies) and offers on-site collection programs, GMP products, sample processing, cell analysis, and linked donor data including EMRs and patient-reported outcomes. Its customers include academic researchers, biotech and pharmaceutical companies conducting translational, immunology, oncology, and other disease-focused studies.

📋 Description

• Serve as the primary point of contact for potential participants in specialty product collections research studies, managing inquiries from newly identified participants referred by the donor Recruitment team. • Coordinate and oversee participant enrollment, ensuring a seamless and positive experience while maintaining compliance with study protocols and regulatory requirements. • Act as a compassionate and knowledgeable liaison, embodying Sanguine’s mission to bridge the gap between researchers and donors to accelerate scientific discovery. • Maintain an in-depth understanding of study protocols, safety guidelines, and Standard Operating Procedures (SOPs), ensuring strict adherence across all participant interactions. • Conduct independent research on assigned studies and medical conditions to enhance comprehension of study-specific criteria. • Utilize internal databases to identify potential study participants, analyzing medical record data and administering eligibility surveys. • Conduct thorough eligibility screenings, introduce study objectives to participants, and collect and document critical medical and study-related information with accuracy and efficiency. • Oversee the administration and collection of required study documents, collaborating cross-functionally to initiate and manage medical record retrieval. • Review and analyze medical records, input lab results, and compile research data to validate participant eligibility and ensure study integrity. • Partner with the Medical Director to relay key safety considerations to participants with specific conditions. • Collaborate with Project Management and Recruitment teams to track enrollment progress, proactively addressing potential delays or challenges. • Maintain a strategic understanding of the participant database, identifying and mitigating bottlenecks to optimize study progress. • Monitor and assess recruitment performance, escalating issues when necessary and working cross-functionally to implement solutions. • Oversee participant allocation across multiple specialty product collections studies, ensuring alignment with eligibility criteria and study priorities. • Manage shipments of specialty product collection visits between partner sites and sample destinations. This includes arranging pick up times, delivery destinations, and adhering to Sanguine’s Standard Operating Procedures (SOPs) for scheduling shipments. • Initiate outbound phone calls; schedule appointments, confirm visit times, or reschedule visits as needed and notify both the specialty product collections site contacts and the appropriate internal team members as necessary.

🎯 Requirements

• Bachelor's Degree in a life science or other related field. • 1-2 years of working experience in a project management/operations coordinator role. • Embrace Sanguine’s mission to seamlessly connect donors to researchers with a donor-friendly attitude. • Proficient in general software tools, including Microsoft Office and Google Workspace, with the ability to quickly learn and troubleshoot new systems. • Effective multitasker who thrives in a fast-paced, dynamic environment. • Highly organized, detail-oriented, and meticulous in managing tasks. • Exceptional customer service, verbal, and written communication skills. • Personable, engaging, and adept at critical thinking. • Bilingual (Spanish) preferred. • Experience working with a blood donation center preferred. • Experience working in specialty product collections preferred. • Experience working with donors in a HIPAA regulated environment preferred. • Experience with software tools like Five9, DocuSign, Adobe Sign, Salesforce, Slack preferred.

🏖️ Benefits

• Bonus Eligible