PT Quality Control Analyst

Job not on LinkedIn

🔥 0 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $26 - $30 / hour

⏱ Part Time

🟢 Junior

🧐 Analyst

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SANS Institute

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1989

🔒 Cybersecurity

📚 Education

☁️ SaaS

Cybersecurity • Education • SaaS

SANS Institute is a leading organization specializing in cybersecurity training and education, providing a wide range of hands-on courses, certifications, and degree programs aimed at enhancing the skills and expertise of cybersecurity professionals. Founded in 1989, it offers expert-led training sessions globally, alongside resources like webinars and podcasts to support ongoing learning and development in the cybersecurity field. SANS Institute is dedicated to helping individuals and organizations mitigate cyber risks through rigorous training that aligns with industry standards and best practices.

📋 Description

• Triage and analyze incoming defects identified by Quality Control testers to determine remediation action during production • Work closely with Quality Management team to provide daily status updates on issues and keep team informed on potential delays or roadblocks • Audit video and audio segments to determine where edits can be made in course content and communicate this to Course Developers • Review animation inserts to determine if the content flows correctly where insertion is requested and communicate with asset capture to resolve issues • Verify defect fixes to make sure they are done to specified requirements • Triage and verify package change content • Escalate content issues to management as needed when other SANS teams need to perform fixes • Collaborate with internal teams to provide feedback about defects and opportunities to prevent them in future projects • Assist with data collection for training and improving Quality Tester performance • Track and update daily production task dashboards • Serve as backup for the Quality Supervisor by coordinating and executing course release activities when required • Perform other related duties as assigned.

🎯 Requirements

• Bachelor’s degree or equivalent work experience • Strong attention to detail • Ability to work efficiently on multiple projects simultaneously • Ability to communicate with remote team members clearly and precisely • Unrestricted authorization to work in the USA; visa sponsorship is not available. • Minimum 1 year experience working in a Quality role or related field • Familiarity with Microsoft office products and Smartsheet • Familiarity with ServiceNow a plus • Experience working with issue management software a plus (JIRA, Redmine, etc.)

🏖️ Benefits

• Competitive base salary, bonus opportunities, and a 401(k) plan with company match. • Generous paid time off, including volunteer time. • Access to professional development and SANS training opportunities.