Client Account Services Coordinator

Job not on LinkedIn

🕒 July 20

🏛️ District of Columbia, New Jersey, +4 more states – Remote

🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote

💵 $62k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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U.S. Small Business Administration

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1953

🤝 B2B

🏛️ Government

💸 Finance

B2B • Government • Finance

U. S. Small Business Administration is a government agency that provides support and resources for small businesses across the United States. It offers assistance in various areas including business planning, funding options, and disaster recovery. The agency also promotes entrepreneurship by providing tools, education, and access to funding for aspiring small business owners, as well as resources for existing businesses to grow and thrive.

📋 Description

• Maintain accurate records in the collections database, documenting accounts receivable delinquencies, collection activities, and follow-up status • Prepare and distribute aging reports, account statements, and collection correspondence for clients with outstanding balances • Monitor and assist with Accounting ServiceNow tickets, ensuring timely follow-up, issue resolution, and stakeholder communication • Support planning, coordination, and execution of firmwide collection campaigns • Maintain the Client Account Statement Database and process client address updates in the 3E system • Coordinate distribution of communications, reports, and collection-related materials to firm leaders and clients • Maintain organized files, records, and supporting documentation according to policies and procedures • Handle sensitive client and firm information confidentially and professionally • Collaborate with attorneys, legal assistants, accounting personnel, and administrative staff across departments and offices • Provide administrative and operational support to the Collections Team, including special projects • Manage multiple priorities and meet established deadlines • Participate in required firm training and professional development programs

🎯 Requirements

• Previous experience in accounts receivable, billing, collections, or client accounting support required • Experience within a law firm or professional services environment highly preferred • Exceptional attention to detail and ability to maintain accurate records, analyze information, and document activities thoroughly and consistently • Strong written and verbal communication skills • Ability to draft professional client correspondence and prepare clear, concise internal reports • Ability to manage multiple priorities, meet deadlines, and follow through in a fast-paced, high-volume environment • Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word • Experience with Elite 3E, ServiceNow, or similar financial and ticketing systems preferred • Ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment • Strong organizational and problem-solving skills • Ability to identify issues, research solutions, and escalate matters as appropriate • Collaborative, client-service-oriented approach and ability to build effective working relationships • Ability to work independently while contributing to team objectives

🏖️ Benefits

• Continuous learning opportunities and avenues for career growth • Business Resource Group participation • Required firm training and professional development programs • Inclusion initiatives, anti-harassment training, and information security awareness programs • Excellent benefits package (specific benefits not detailed) • Remote work arrangement