South Carolina 811
51 - 200 employees
📋 Compliance
🤝 Non-profit
Compliance • Non-profit
South Carolina 811, also known as Palmetto Utility Protection Service, Inc. (PUPS), is South Carolina's centralized one-call center that notifies member underground facility owners of planned excavations. Committed to community safety and the prevention of damages to underground facilities, the organization has been operational since 1978 and works under the Underground Facility Damage Prevention Act. Governed by a board of directors made up of facility operators and stakeholders, South Carolina 811 plays a crucial role in public safety and damage prevention in the state.
Customer Service Representative
Job not on LinkedIn
🕒 July 13
🌴 South Carolina – Remote
💵 $17 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 29%
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South Carolina 811
51 - 200 employees
📋 Compliance
🤝 Non-profit
Compliance • Non-profit
South Carolina 811, also known as Palmetto Utility Protection Service, Inc. (PUPS), is South Carolina's centralized one-call center that notifies member underground facility owners of planned excavations. Committed to community safety and the prevention of damages to underground facilities, the organization has been operational since 1978 and works under the Underground Facility Damage Prevention Act. Governed by a board of directors made up of facility operators and stakeholders, South Carolina 811 plays a crucial role in public safety and damage prevention in the state.
📋 Description
• Managing a high volume of inbound calls • Accurately documenting excavation and utility locate information in a web-based system • Providing the caller with pertinent and legally required information for each locate notice • Handling high-volume inbound customer service calls with professionalism and urgency • Navigating multiple computer systems and web-based applications simultaneously • Maintaining exceptional attention to detail while multitasking
🎯 Requirements
• Minimum requirement is a high school diploma or equivalent • 2 years of customer service experience required • Must have minimum internet speeds required: 3 Mbps upload/10 Mbps download • Bilingual candidates encouraged to apply • Be able to type at least 45 wpm accurately (or at least 14,500 kph)
🏖️ Benefits
• Company-provided equipment • Paid Time-Off • Medical, Dental, and Vision Benefits • 401K • Career Growth
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