South Carolina 811
51 - 200 employees
South Carolina 811(a.k.a. Palmetto Utility Protection Service, Inc. or PUPS) is South Carolina's centralized one-call center that notifies member underground facility owners of a planned excavation. We are committed to the safety of our community and preventing damages to underground facilities in South Carolina.
Customer Service Representative
Job not on LinkedIn
🕒 5 days ago
🌴 South Carolina – Remote
💵 $17 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
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South Carolina 811
51 - 200 employees
South Carolina 811(a.k.a. Palmetto Utility Protection Service, Inc. or PUPS) is South Carolina's centralized one-call center that notifies member underground facility owners of a planned excavation. We are committed to the safety of our community and preventing damages to underground facilities in South Carolina.
📋 Description
• Managing a high volume of inbound calls • Accurately documenting excavation and utility locate information in a web-based system • Providing the caller with pertinent and legally required information for each locate notice • Handling high-volume inbound customer service calls with professionalism and urgency • Navigating multiple computer systems and web-based applications simultaneously • Maintaining exceptional attention to detail while multitasking
🎯 Requirements
• Minimum requirement is a high school diploma or equivalent • 2 years of customer service experience required • Must have minimum internet speeds required: 3 Mbps upload/10 Mbps download • Bilingual candidates encouraged to apply • Be able to type at least 45 wpm accurately (or at least 14,500 kph)
🏖️ Benefits
• Company-provided equipment • Paid Time-Off • Medical, Dental, and Vision Benefits • 401K • Career Growth
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