Bilingual MRI Center Receptionist

🔥 0 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $48k - $53k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

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Scan.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏪 Marketplace

☁️ SaaS

👥 B2C

Marketplace • SaaS • B2C

Scan. com is an online healthcare booking platform and marketplace that helps patients find, compare, and book diagnostic medical imaging scans (e. g. , MRI, CT) across a global network of imaging providers. The service offers transparent up-front pricing, online booking and payment, scheduling coordination, and rapid digital delivery of scan results to patients and referring clinicians. Scan. com serves both consumers looking for affordable, convenient imaging and imaging centres/referring professionals seeking patient referrals and booking tools.

📋 Description

• Greeting patients with a friendly and professional demeanor. • Managing appointment schedules and coordinating bookings. • Assisting patients with paperwork and payments. • Answering phone calls and addressing patient inquiries. • Collaborating with radiologists, technologists, and other healthcare staff to ensure efficient workflow. • Maintaining accurate records and managing the center’s database systems. • Helping maintain a clean, welcoming environment in the reception area. • Scheduling appointments for the broader operations team. • Order entry • Schedule patients (excluding Express MRI) • Handle incoming emails • Restore/retrieve imaging as needed • Confirm appointments with patients • Provide imaging center updates • Support day-to-day market operations • Assist with BPO coordination and oversight to help ensure workflows are running efficiently • Deliver fast, responsive customer service across our patients providers and attorneys • Update patient information in our Product across assigned buckets with attention to detail and speed.

🎯 Requirements

• Fluent in both Spanish and English. • Strong interpersonal skills and a welcoming attitude. • Experience in a customer-facing or administrative role (bonus if in a healthcare setting). • Comfort using scheduling systems or electronic health record software. • Attention to detail and the ability to stay organized in a busy environment. • Proactive problem-solving skills and the ability to remain calm under pressure. • A commitment to delivering excellent service to patients and colleagues.

🏖️ Benefits

• Salary range of $48,000 - $53,000 per year • 401k • Healthcare, Vision, and Dental • All the equipment needed for you to do your role effectively • Flexible working • Remote or hybrid working options (where possible) • Personal Development budgets • 18 days PTO plus public holidays • 10 paid sick days • Inclusive policies designed by our team, for our team