Peer Advocate

🔥 12 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $17 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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SCAN

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1977

🏥 Healthcare

⚕️ Healthcare Insurance

👥 B2C

Healthcare • Healthcare Insurance • B2C

SCAN is a mission-driven healthcare organization focused on reinventing aging by delivering evidence-based, patient-centered care and coverage for older adults. It operates an integrated portfolio including health insurance plans with innovative benefits, in-home and virtual primary care, support programs for caregivers and homebound older adults, and specialized services for vulnerable populations. SCAN also invests in and partners with companies that advance care models and resources to help older adults remain healthy and independent at home.

📋 Description

• Make outbound calls to members based on identified health interventions or quality initiatives. • Build rapport with members by communicating personal experience as a member and peer to enhance the effectiveness of health education and increase likelihood of positive behavior changes. • Coach members to create and implement strategies that minimize risks associated with the identified common health conditions. • Encourage and provide assistance to members who may encounter obstacles to seeking care. • Provide support, guidance, advocacy, resources, encouragement, and a listening ear to individuals facing mental health issues, addiction, or other life struggles.

🎯 Requirements

• Current SCAN Membership, required. • High School Diploma or Equivalent Experience • Must be proficient with operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software. • Substantial experience with computer programs (MS Office Products) and internet browsing. • Excellent communication skills including the ability to articulate one’s own personal SCAN membership experience • Bi-lingual in Spanish, Korean or Chinese a plus. • Strong interpersonal skills, as well as strong written and verbal communication skills. • Ability to work independently as well as part of a team. • Strong organizational skills. • Ability to work in a changing environment. • Maintain valid driver’s license, automobile insurance and reliable transportation. • Curiosity about AI and its power to transform how we operate and serve our members. • A background check is required.

🏖️ Benefits

• Robust Wellness Program • Excellent 401(k) Retirement Saving Plan with employer match • An opportunity to become part of a team that makes a difference to our members and our community every day! • Inclusive benefits and more