Rx Onboarding and Care Coordinator

🔥 31 minutes ago

🇺🇸 United States – Remote

💵 $175k - $220k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 4%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Scholar Rock

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

💰 $205M Post-IPO Equity on 2022-06

Scholar Rock is a clinical-stage biopharmaceutical company focused on the discovery and development of innovative medicines for the treatment of serious diseases in which signaling by protein growth factors plays a fundamental role. Our most advanced investigational product candidate, apitegromab (SRK-015), a

📋 Description

• Act as the primary point of contact for patients and caregivers, providing education on the disease state, therapy options, access pathways, and support services. • Oversee and streamline access coordination, including affordability program enrollment, benefit verifications, prior authorization, and site-of-care logistics. • Support timely therapy initiation and adherence while addressing access challenges. • Deliver personalized patient care and develop tailored education and resource plans. • Provide hands-on logistical assistance, including in-person support at treatment centers when necessary. • Collaborate with Sales, Field Reimbursement, Advocacy, Marketing, and other internal teams. • Handle escalated issues to maintain a consistent patient experience. • Coordinate with care coordinators, office staff, infusion sites, and other external stakeholders. • Monitor market trends, payer landscapes, and regulatory shifts. • Build networks through advocacy group involvement, rare disease events, and national conference attendance. • Maintain knowledge of patient and community needs, available resources, and national access dynamics. • Adhere to HIPAA, FDA, and OIG standards and accurately record and report adverse events and product complaints.

🎯 Requirements

• Minimum of 5 years of relevant experience in related roles within the pharmaceutical or biotech space; prior patient support, account management, reimbursement, HUB/patient services and/or market access experience preferred. • Demonstrated ability to effectively engage with patients, caregivers and healthcare professionals, demonstrating empathetic listening skills to build trust and foster ongoing relationships. • Experience in rare disease, buy & bill, specialty pharmacy, and provider/hospital processes is required; prior launch experience preferred. • Experience with specialty or high-cost therapies in chronic or acute care settings is required, with a strong preference for those experienced in launching new therapies into infusion sites/home infusion. • Experience with complex patient-case management is required. • Strong understanding of the evolving patient access landscape, including payer, PBM, and SP interdependencies. • Proven expertise and experience with government and private payers, addressing access/reimbursement challenges and navigating complex insurance landscapes. • Ability to work independently, manage multiple priorities, and demonstrate strong organizational skills. • Familiarity with HIPAA, FDA, and OIG guidelines. • Exceptional written and verbal communication skills to manage individual patient cases and report meaningful activity regionally. • Strong interpersonal skills, rooted in patient-centricity and flexibility to meet evolving patient, caregiver, HCP, and organizational needs. • Bilingual (Spanish-speaking) preferred. • Role is field based, requiring up to 60% travel. • Candidate must reside in territory.

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