
5001 - 10000 employees
🏥 Healthcare
🤝 B2B
🎯 Recruiter
Healthcare • B2B • Recruitment
SCP Health is a physician-led clinical services company that provides emergency medicine, hospital medicine, critical care, hospital-at-home, and connected care solutions to hospitals and health systems across the U. S. The organization combines clinical leadership, national resources, AI-supported scheduling and analytics, and outsourcing/insourcing models to improve quality, staffing, and operational performance while offering recruiting, training, documentation, and revenue cycle support.
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5001 - 10000 employees
🏥 Healthcare
🤝 B2B
🎯 Recruiter
Healthcare • B2B • Recruitment
SCP Health is a physician-led clinical services company that provides emergency medicine, hospital medicine, critical care, hospital-at-home, and connected care solutions to hospitals and health systems across the U. S. The organization combines clinical leadership, national resources, AI-supported scheduling and analytics, and outsourcing/insourcing models to improve quality, staffing, and operational performance while offering recruiting, training, documentation, and revenue cycle support.
• Conduct outreach calls to patients post-discharge • Ensure follow-up appointments, medication adherence, and patient understanding of discharge instructions • Assist patients with navigation of healthcare resources and referrals • Collect and accurately document patient information in designated systems • Monitor and record patient-reported concerns and escalate clinical issues to licensed staff as appropriate • Provide compassionate communication and patient education under supervision • Reinforce care-plan and self-management instructions • Organize records, maintain data accuracy, and support patient scheduling efforts • Collaborate with healthcare team members to resolve patient needs and coordinate services • Adhere to organizational policies, patient confidentiality requirements, and compliance protocols • Interact regularly with patients and families via phone • Contact clinical staff for issue escalation
• Currently enrolled in an accredited college or university, including an accredited online degree program • Undergraduate students must have attained at least sophomore standing • Completion of at least one college-level health or science course providing exposure to healthcare concepts or medical terminology • Working knowledge of anatomy, physiology, healthcare concepts, and medical terminology • Strong interpersonal, verbal, and written communication skills • Patient-centered approach with compassion, empathy, and sensitivity when interacting with diverse patient populations • Ability to manage multiple priorities in a fast-paced environment • Organizational, documentation, problem-solving, and critical-thinking skills • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Proficiency with collaboration platforms such as Teams or Webex • Ability to use sound judgment in knowing when to escalate concerns • Ability to demonstrate professionalism, reliability, and accountability • Healthcare-related certification or credential such as CNA, MA, or BLS is preferred but not required • Customer service, patient-facing, healthcare-related, or administrative experience is a plus • CNA, MA, or similar healthcare support experience is preferred but not required
• Strong track record of providing excellent work/life balance • Comprehensive benefits package and competitive compensation • Medical, dental, and vision insurance • 401(k) plan with a company match • Paid time off and holidays • Professional development support • Employee wellness resources
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