SCP Health
5001 - 10000 employees
🤝 B2B
🎯 Recruiter
B2B • Recruitment
SCP Health is a physician-led clinical services company that provides emergency medicine, hospital medicine, critical care, hospital-at-home, and connected care solutions to hospitals and health systems across the U. S. The organization combines clinical leadership, national resources, AI-supported scheduling and analytics, and outsourcing/insourcing models to improve quality, staffing, and operational performance while offering recruiting, training, documentation, and revenue cycle support.
Patient Support Coordinator
Job not on LinkedIn
🔥 5 minutes ago
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SCP Health
5001 - 10000 employees
🤝 B2B
🎯 Recruiter
B2B • Recruitment
SCP Health is a physician-led clinical services company that provides emergency medicine, hospital medicine, critical care, hospital-at-home, and connected care solutions to hospitals and health systems across the U. S. The organization combines clinical leadership, national resources, AI-supported scheduling and analytics, and outsourcing/insourcing models to improve quality, staffing, and operational performance while offering recruiting, training, documentation, and revenue cycle support.
📋 Description
• Work efficiently and in a professional manner utilizing multiple forms of engagement in a fast paced contact center environment • Manage general inquiries, track appointments, remind patients of appointments • Collect appropriate data and document all call information according to procedure • Make multiple outbound calls per shift to patients while following a scripted questionnaire • Meet key performance goals including call handling metrics, quality performance, and attendance • Follow plan of care for each individual patient on a per case basis as set forth by the staff nurse
🎯 Requirements
• High School Diploma or equivalent required • Medical office administration experience preferred • Medical Assistant Certification preferred • Two year’s patient care coordination or patient scheduling role preferred • Previous experience in healthcare environment preferred • EMR Experience a plus • Spanish Bilingual Preferred
🏖️ Benefits
• Comprehensive benefits package • Competitive compensation • Health insurance • 401(k) plan with a company match • Paid time off and holidays • Professional development support • Employee wellness resources
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