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Point of Sale (POS) Installation Technician

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Logo of Scotch & Soda

Scotch & Soda

1001 - 5000 employees

Founded 1985

đź‘— Fashion

đź›’ Retail

👥 B2C

đź’° Corporate Round on 2023-05

Fashion • Retail • B2C

Scotch & Soda is a global fashion brand that specializes in stylish apparel and accessories for men, women, and children. With an emphasis on creativity, quality, and unique designs, the brand offers a wide range of clothing including t-shirts, hoodies, shirts, pants, and outerwear. Scotch & Soda provides an engaging shopping experience online and through various retail locations, catering to a diverse customer base with various fashion needs and preferences.

đź“‹ Description

• Travel to retail locations throughout the continental US to install, configure, and commission POS hardware and software. • Perform installations during pre-opening windows to ensure all systems are fully operational with limited disruption to business. • Disassemble the previous POS system and organize components into boxes for the retailer to dispose of. • Set up and connect Scotch POS terminals, cash drawers, receipt printers, barcode scanners, payment/card readers, customer-facing displays, and related peripherals. • Run, route, and manage cabling; coordinate with on-site networking and electrical as needed to ensure proper connectivity. • Install and update POS software, apply configurations, and verify integration with back-office, payment, and inventory systems. • Test all hardware and software end-to-end, troubleshoot and resolve issues on-site, and confirm full functionality before sign-off. • Provide basic orientation or training to store staff on the installed system when required. • Complete installation checklists, documentation, and reporting accurately and on time. • Communicate status, blockers, and completion to project managers, store contacts, and the deployment team. • Maintain, transport, and account for tools, equipment, and inventory while traveling. • Adhere to all safety, security, and brand standards while working on-site. • Manage travel arrangements for all installations (hotel, flight, rental car, etc.)

🎯 Requirements

• 1+ years of experience installing, deploying, or supporting Point of Sale (POS) systems, retail technology, or similar field-based technology solutions. • Experience performing onsite hardware installations, device configuration, cabling, testing, and go-live support in customer environments. • Proven ability and willingness to travel up to 100% of the time throughout the continental US, including overnight stays and extended periods away from home. • Comfortable with a highly variable schedule, frequent flights and long drives between markets, and being away from home for consecutive days at a time. • Hands-on technical aptitude with hardware setup, cabling, and troubleshooting. • Basic understanding of networking concepts (IP addressing, routers/switches, connectivity troubleshooting). • Strong problem-solving skills and the ability to work independently with minimal supervision. • Excellent reliability, time management, and follow-through under deadline pressure. • Clear, professional communication skills for working with store personnel and remote teams. • High school diploma or equivalent. • Based in or willing to relocate to Denver, Nashville, Atlanta, NYC or Boston. • Valid driver's license and clean driving record. • Ability to travel by air and rent vehicles. • Ability to lift, carry, and position equipment up to 50 lbs. • Extended periods of standing, walking, bending, kneeling, crouching, and reaching during installations.

🏖️ Benefits

• Competitive equity package • Comprehensive medical, dental, and vision coverage • Unlimited flexible PTO

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