Strategic Accounts Technical Representative

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🔥 9 minutes ago

🦀 Maryland, Virginia – Remote

🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $73k - $109k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Seaman Corporation

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1949

🏭 Manufacturing

🏗️ Construction

Manufacturing • Construction

Seaman Corporation is a privately held, multi-generational family-owned U. S. manufacturer of high-performance industrial coated fabrics and protective solutions, founded in 1949. The company engineers proprietary base fabrics and formulations and supplies materials and systems — such as FiberTite roofing membranes, geomembranes (XR-5), architectural fabrics, and industrial fabrics — for demanding applications including commercial roofing, environmental containment, transportation and infrastructure, water and wastewater management, energy (power, oil & gas), manufacturing, government & emergency response, sports & leisure, data centers, and food & beverage. Seaman emphasizes U. S. manufacturing, long-lived products (e. g. , 40+ year roof system life), and serves global markets with solutions for critical containment, roofing, and protective applications.

📋 Description

• Coordinating technical support for Strategic Projects or portfolio of projects based on region or Strategic Account needs. • Conduct in-progress roof site visits to monitor installation quality, ensure adherence to roofing practices and specifications, and address any issues or concerns during installation. • Provide ongoing communication regarding project status and assist the Strategic Account Project Manager and team with issue resolution. • Collaborate with Owner Representatives, General Contractors, Architects, Consultants to address and resolve project related issues. • Offer technical assistance to FiberTite Strategic accounts and technical team as needed. • Work closely with local FiberTite Technical Representatives to ensure project needs are met. • Train Seaman Corporation’s Authorized Applicators, and FTR associates, on the correct use and installation of FiberTite products and roofing systems. • Conduct final inspections of FiberTite Roof System installations to confirm compliance with technical and warranty requirements per FiberTite guidelines. • Support Strategic Account Business Development Managers and sales teams with technical assistance with their sales efforts. • Investigate warranty claim issues, including performing necessary repairs as directed by FiberTite Warranty Services. • Adhere to company expense and vehicle policies. • Follow all environmental, safety, and company guidelines to ensure compliance. • Maintain consistent communication with FiberTite Technical Services team to ensure project coordination and knowledge sharing.

🎯 Requirements

• High school diploma or general education degree (GED). • 5-10 years of experience in a technical or product management related position in the single-ply roofing market, preferably with thermoplastic membranes (KEE, PVC, TPO, Modified Bitumen) is desired but not a requirement. • Registered Roof Observer (RRO) is desired but not required. • Basic PC skills, i.e., Word Perfect, Excel Spreadsheet, email, Internet. • Ability to read and understand basic construction blueprints, drawings, and specifications, and perform basic estimating. • Fundamental knowledge of roofing materials and roofing systems. • Fundamental knowledge of roof leak detection methods, and determination of corrective repairs, associated with single-ply roofing systems. • Ability to listen & comprehend, and express oneself both verbally in writing, including report writing. • Working knowledge of building codes, i.e., FM, UL, Miami-Dade.

🏖️ Benefits

• Company performance bonus in addition to base salary • Flexible work opportunities including flex schedules and remote work from home up to two days per week (if applicable to role) • Professional development opportunities including tuition reimbursement, course training, and networking • A competitive benefits package including medical, dental, vision, 401(k) with company match, paid time off (PTO), volunteer time off (VTO), and paid holidays • Fun and engaging activities including department outings, holiday parties, and our annual company-wide dinner