Sales Specialist, SMB Accounts

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Seamless.AI

Seamless.AI

201 - 500 employees

Founded 2018

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

💰 $75M Series A on 2021-06

B2B • SaaS • Artificial Intelligence

Seamless. AI is a B2B software company that provides a sales intelligence and lead-generation platform. It aggregates and enriches contact and company data and uses automation and AI-driven matching to help sales and marketing teams find prospects, build lists, and feed CRMs for outreach and pipeline generation.

📋 Description

• Own cancellation and save opportunities to protect customer relationships and recurring revenue • Manage renewal conversations, navigate objections, negotiate solutions, and secure customer commitments • Identify opportunities to increase product adoption, expand account value, and grow customer relationships • Conduct consultative sales conversations and recommend solutions based on customer goals and challenges • Lead product demonstrations showing how Seamless improves prospecting, sales workflows, and revenue activities • Manage a high volume of customer conversations and maintain follow-up through resolution • Identify churn risks using customer insights, product engagement, and account signals • Collaborate with Customer Success, Sales, Support, Product, and other cross-functional teams • Use Salesforce to manage customer interactions, track opportunities, and document retention and revenue outcomes • Share customer feedback, recurring objections, and retention insights to improve products, processes, and customer experience

🎯 Requirements

• 1–2+ years of experience in Sales, Customer Success, Account Management, Customer Retention, or a similar customer-facing role • Strong communication skills and ability to navigate objections and challenging customer conversations • Experience building customer relationships, identifying needs, and recommending solutions • Strong consultative selling, negotiation, and closing skills • Ability to manage a high volume of customer interactions while staying organized and responsive • Results-oriented approach with strong ownership, accountability, and follow-through • Ability to quickly learn new technology and communicate its value to customers • Strong collaboration skills and commitment to positive customer outcomes • Experience in SaaS, subscription-based services, or B2B technology preferred • Experience in customer retention, renewals, or account expansion preferred • Familiarity with Salesforce, Salesloft, or similar CRM and sales engagement tools preferred • Experience managing high-volume phone and digital customer outreach preferred • Experience delivering software demonstrations or product training preferred • Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent relevant experience preferred • Applicants must be authorized to work in the United States • Visa sponsorship is not included

🏖️ Benefits

• Medical, dental, and vision insurance • Health Savings Account and Flexible Spending Account options • 401(k) retirement plan with company matching contributions • Company-paid life insurance, accidental death and dismemberment, and short-term disability coverage • Voluntary supplemental insurance options • Employee Assistance Program • Annual wellness reimbursement • Paid time off, company holidays, and paid parental leave for birthing and non-birthing parents • Remote-first work environment • Employee discount and perks program • Professional development, ongoing learning, coaching, sales enablement, and career-growth opportunities

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