Lead Product Manager, Fan Experience

Job not on LinkedIn

🔥 46 minutes ago

🇺🇸 United States – Remote

💵 $152k - $220k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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SeatGeek

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🛍️ eCommerce

⚽ Sports

💰 $238M Series E on 2022-08

eCommerce • Entertainment • Sports

SeatGeek is a mobile-focused ticket platform that allows users to buy and sell tickets for live events such as sports, concerts, and theater performances. With an easy-to-use interface, SeatGeek integrates event listings, ticket purchasing, and resale in one place. The platform enhances the user's experience by offering personalized recommendations and insights into event trends. Furthermore, SeatGeek provides a comprehensive array of listings for major sports, music, and entertainment events, positioning itself as a go-to source for fans seeking tickets. The company's operations and offerings emphasize a seamless experience in accessing and enjoying live entertainment.

📋 Description

• Drive the vision, strategy and metrics for how fans get from marketing channels through landing and through checkout • Track changes in discovery, including AI assistants, AI-driven search and social commerce, and bring opportunities to the right teams • Optimize landing experiences across performer, venue, category, campaign pages and app deep links • Lead cross-cutting features including price display, credits and incentives, notifications, saved and followed events, and trust signals • Set up automated quality checks and AI evaluations to catch broken experiences, regressions and drop-off spikes • Map the full journey, identify drop-off points, and build data-backed cases for improvements • Analyze funnel, channel and experiment results and turn findings into recommendations • Run continuous discovery through fan research, data deep dives and competitive teardowns • Shape Product and Marketing Team roadmaps and secure commitment to prioritized opportunities • Run working sessions with partner teams to align and advance journey work • Prototype with AI coding tools, synthesize research and data, and promote effective AI workflows • Champion the fan journey, celebrate wins, and mentor junior product team members

🎯 Requirements

• 8+ years of product management in consumer e-commerce, marketplaces or travel, including work on acquisition funnels, landing experiences or growth • Proven ability to get work prioritized and shipped by teams you don't manage • Working fluency in paid marketing, SEO, AI-driven discovery, and attribution • Strong experimentation, analytical and written communication skills • Experience with pricing, trust or design-system work that spans many surfaces, and strong attention to detail • Bonus: Experience using automation or AI tools to monitor product quality at scale • Bonus: live events or ticketing experience

🏖️ Benefits

• Equity stake • Discretionary annual bonus • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching • Student loan matching program • Health, vision, dental, and life insurance • Up to $25k towards family building, reproductive health services and Gender-affirming care • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $360 per quarter to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music