Waiver Processing Assistant

🔥 3 minutes ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Secur-Serv's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Secur-Serv

Secur-Serv

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS • Managed Services

Secur-Serv is a leading managed services provider specializing in IT solutions and cybersecurity services. The company offers a comprehensive suite of managed IT services including cloud optimization, data protection, and managed security services designed to help businesses protect their information and optimize their technology investments. With a focus on workplace modernization and addressing the IT skills gap, Secur-Serv empowers organizations of all sizes, from small businesses to enterprises, to thrive in a rapidly evolving digital landscape.

📋 Description

• Review, process, track, and maintain waiver applications and related documentation • Ensure submitted forms meet organizational, regulatory, and program requirements • Follow Secur-Serv requirements, policies, procedures, and management directions • Develop and maintain knowledge of LSAC fee waiver processing policies and procedures • Review large amounts of data accurately • Review waiver applications and supporting documentation for completeness, accuracy, and compliance • Enter, update, and maintain applicant information in databases and case management systems • Track waiver requests through approval stages and follow up on outstanding documentation • Communicate with applicants, service providers, and internal departments about application status, requirements, and corrections • Prepare and distribute approval, denial, and request-for-information notices • Maintain confidential records according to organizational policies and privacy regulations • Identify discrepancies or missing information and coordinate timely resolutions • Generate reports, spreadsheets, and other administrative documents • Support audits, quality assurance reviews, and compliance activities • Respond to phone calls, emails, and waiver-program inquiries • Assist with special projects and other administrative duties

🎯 Requirements

• High school diploma or GED • 1–3 years of administrative, clerical, data entry, or customer service experience • Strong attention to detail and accuracy • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) • Excellent written and verbal communication skills • Ability to manage confidential information with discretion • Strong organizational and time-management skills • Ability to multitask and stay current with technologies that benefit the team and customers • Ability to work independently and in a team environment • Associate degree preferred • Experience processing healthcare, government, insurance, educational, or program-related waivers preferred • Familiarity with case management or document management systems preferred • Knowledge of compliance requirements and record-keeping standards preferred • Must be authorized to work in the United States without employer immigration sponsorship • Must be willing to submit to a post-offer background check and drug screen • Must not be on the Office of Inspector General Exclusions List

🏖️ Benefits

• Professional and personal growth opportunities • Internal and external training • Copay medical plan option for full-time employees • HSA medical plans with employer contributions • Dental insurance • Vision insurance • Company-paid life insurance • Company-paid short- and long-term disability coverage • 401(k) savings plan with generous company match • Vesting on the first day of eligibility • LinkedIn Learning platform and partner training opportunities • Free wellness and mental health resources through the Employee Assistance Program • Up to three visits with a professional through the Employee Assistance Program • Remote work-from-home arrangement

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