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Marketing AI & Automation Manager

Job not on LinkedIn

🔥 1 minute ago

🏄 California – Remote

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💵 $75k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 0%

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Logo of SecureSpace

SecureSpace

11 - 50 employees

Founded 2018

📦 Logistics

🏗️ Construction

🏨 Hospitality

Logistics • Construction • Hospitality

SecureSpace is a self-storage company offering secure and modern storage solutions for both household and business needs. Their facilities are designed to provide a variety of self-storage unit sizes, including climate-controlled options, vehicle storage, and commercial storage solutions. With locations across the country, SecureSpace ensures accessibility and convenience for customers looking to reserve storage units online and move in with ease.

📋 Description

• Analyze and improve business processes across SecureSpace Self Storage through AI-enabled workflows and integrated systems • Advise marketing leadership and business owners on automation opportunities that improve efficiency, data quality, and decision-making • Analyze needs, define requirements, compare alternatives, and recommend priorities based on impact, cost, feasibility, and risk • Own solution design and delivery for content operations, reputation management, campaign tracking, reporting, and internal processes • Evaluate cross-functional processes and recommend whether to redesign, automate, retain, or discontinue workflows • Define business and technical requirements and select workflow architecture, data structures, integration methods, and tools • Design and implement content-production systems with workflow stages, validation rules, human-review controls, publishing safeguards, and performance measures • Design reputation-management systems for review intake, categorization, escalation, response approval, and follow-up • Redesign internal processes including print-material requests, purchasing approvals, fulfillment handoffs, task routing, and recurring reporting • Design ownership, handoff, tracking, and reporting frameworks for approved marketing initiatives • Determine alert logic and investigation criteria for ranking changes, lead trends, reputation issues, and system failures • Design and implement integrations among CRM, call-tracking, content, reporting, and project-management systems • Establish field mappings, data-validation rules, location identifiers, campaign tags, and reconciliation controls • Analyze data quality and measurement gaps affecting calls, inquiries, reservations, move-ins, and revenue reporting • Own testing, rollout, monitoring, and ongoing improvement of AI and automation systems • Diagnose failures, determine recovery and corrective actions, and pause or roll back unsafe workflows within incident procedures • Establish access, credential, logging, and human-approval controls • Maintain an automation roadmap, document design decisions and procedures, train users, and evaluate adoption, savings, reliability, turnaround time, and costs • Establish workflow-design, documentation, testing, and change-management standards • Use approved automation platforms, AI tools, integrations, and secure credential systems in accordance with company policies and applicable laws • Ensure compliance with review, privacy, consent, opt-out, and communication laws • Clearly identify AI-generated content for human review before publishing or external use • Plan deployment and maintenance activities, including technical sequencing, testing, and recovery procedures • Evaluate emerging AI and automation capabilities and advise leadership on adoption • Perform other duties as assigned

🎯 Requirements

• Demonstrated experience independently analyzing business processes and designing, deploying, and maintaining live automation systems in marketing operations, business operations, technology, or a related setting • Hands-on proficiency with at least one workflow platform such as n8n, Make, or Zapier, including branching logic, schedules, retries, and error handling • Experience using generative AI tools, model APIs, or AI agents within repeatable workflows, including structured outputs, quality checks, human review, and cost controls • Hands-on experience integrating REST APIs and webhooks, including API keys, OAuth, secure credential handling, JSON payloads, field mapping, rate limits, and debugging failed requests • Working knowledge of JavaScript or Python; Google Apps Script is a plus • Strong spreadsheet and data-validation skills • Strong analytical, problem-solving, organizational, and time-management skills • Ability to define ambiguous requirements, evaluate alternatives, and make technical and process decisions under general supervision • Clear written and verbal communication skills, including documenting processes and training nontechnical users • Ability to advise nontechnical stakeholders and exercise independent judgment within approved policies and budgets • Ability to handle confidential information responsibly • Experience with CRM or CMS systems, reputation-management tools, Google Workspace, Wrike, dashboards, SQL, or Git is preferred • Familiarity with SEO and digital marketing concepts is helpful • Occasional work outside normal business hours may be needed to resolve critical workflow failures • Ability to maintain documented escalation and manual-fallback procedures • Prolonged periods of working at a computer and using digital systems • Ability to perform essential functions with or without reasonable accommodation

🏖️ Benefits

• Equal employment opportunities and reasonable accommodation for qualified individuals with disabilities • Occasional work outside normal business hours may be needed; routine after-hours coverage is not expected

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