Case Coordinator

🔥 10 minutes ago

🏈 Ohio – Remote

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💵 $18 - $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Sedgwick

Sedgwick

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Provide excellent customer service and internal support to an assigned team • Manage workers’ compensation claims caseload under supervision and in collaboration with the Clinical Case Management Team • Collect and document data for workers’ compensation claims • Process and facilitate necessary treatment services according to company policy and procedure • Verify return-to-work and remain-at-work status through communication with claim parties and documentation in the claim management system • Use telephonic and written communications to accurately report return-to-work dates • Maintain knowledge of Bureau of Workers’ Compensation rules and laws, workers’ compensation processes, and Sedgwick policies and procedures

🎯 Requirements

• High school diploma or GED required • Strong oral and written communication • Computer literacy, including Microsoft Office • Organizational skills required • Clerical or customer service experience or equivalent combination of education and experience preferred • Ability to meet deadlines • Clear and conceptual thinking ability • Excellent judgement and discretion • Computer keyboarding • Hearing, vision and talking

🏖️ Benefits

• A training program with a comprehensive curriculum • Assigned mentor and manager support • Career development and promotional growth opportunities • Comprehensive benefits including medical, dental, vision, 401K and matching, PTO, disability and life insurance • Employee assistance • Flexible spending or health savings account • Additional voluntary benefits • Work-life balance • Diverse and inclusive workplace

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