Centralized Intake Associate, 2nd shift

🕒 June 9

🌵 Arizona – Remote

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💵 $18 - $20 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Sedgwick

Sedgwick

10,000+ employees

🏢 Enterprise

📋 Compliance

Insurance • Enterprise • Compliance

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Accurately sets up claims in the claims management system by collecting, verifying, and adding essential information received via email or verbal communication. • Reviews incoming emails to identify and gather necessary claim details. • Inputs claim information into the system according to organizational protocols. • Verifies the completeness and accuracy of submitted documents. • Assigns claims using provided tools, including the “All Clients List” and specialized spreadsheets to identify the appropriate client, apply special instructions, and determine claim-specific coding requirements such as office code. • Collaborates with relevant parties to gather necessary claim information and ensure accurate setup. • Maintains quality by accurately following client-specific set-up instructions and ensuring all required data is correctly entered. • Documents meeting minutes as needed to ensure accurate record-keeping and follow-up.

🎯 Requirements

• High School Diploma or GED required. • Two (2) years of related experience or equivalent combination of education and experience required. • Strong oral and written communication skills. • PC literate, including Microsoft Office products. • Analytical and interpretive skills. • Good organizational skills. • Ability to create and complete comprehensive, accurate and constructive written reports. • Ability to work in a team environment. • Ability to meet or exceed Performance Competencies.

🏖️ Benefits

• Flexible work arrangements • Work-life balance • Professional development opportunities

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