Atlassian Consultant

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🕒 April 1

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SelectStar Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS

SelectStar Solutions is a leading company specializing in IT service management (ITSM), enterprise service management (ESM), customer relationship management (CRM), and work dynamics. As Certified Atlassian Professionals and Salesforce Partners, they offer expertise in process enhancement, seamless implementations, upgrades, licensing, training, and integrations focused on Atlassian tools such as JIRA and Confluence. SelectStar aims to empower businesses by transforming their operations through effective process design and automation strategies.

📋 Description

• Work under a Solutions Architect and assist in the configuration and deployment of solutions utilizing the Atlassian products • Assist in integration and implementation with the use of Atlassian tools • Identify and present appropriate process improvements • Customize and administer Jira or other Atlassian software • Collaborate with team members • Continuously strive to increase knowledge and generously share insights • Design, develop and modify product add-ons and plug-ins based on functional and system requirements • Engage in client requirements gathering, process analysis, deployment, and user acceptance testing • Provide documented guidance and recommendations • Deploy and manage complex implementations in staging and production environments • Assist in and lead the configuration and testing of product implementations • Work independently on small to medium projects and assignments • Communicate openly with Solutions Architect on progress and status, escalating issues and blockers in a timely manner to prevent or mitigate fallout • Some travel is necessary to assist remote clients; most work completed remotely

🎯 Requirements

• Minimum two years of experience in software or technology roles • Background in hands-on software development, computer technology, or similar functions preferred • Experience using or administering Atlassian tools (Jira, Confluence, etc.) or similar • Polished and effective verbal and written communication skills • Collaborative and team-oriented working style • Ambitious and continuous learner • Available to travel and work in local and remote client locations as required • Atlassian Certification(s) would be considered an asset

🏖️ Benefits

• Competitive compensation and benefits package • Positive learning environment