Director, Ticketing – Entertainment Analytics

Job not on LinkedIn

🕒 June 28

🎰 Nevada – Remote

🎰 Nevada – Remote

⏰ Full Time

🔴 Lead

👔 Director

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Seminole Gaming

WebsiteLinkedInAll Job Openings

10,000+ employees

🎲 Gambling

🏨 Hospitality

Gambling • Hospitality

Seminole Gaming is the gaming and casino operations arm of the Seminole Tribe of Florida. It operates Seminole Hard Rock Hotels & Casinos and five additional Seminole Casinos across Florida, and is recognized as an industry pioneer for opening the first high-stakes bingo hall and casino in the United States in 1979. The Tribe also acquired Hard Rock International in 2007. Seminole Gaming emphasizes diversity, equity and inclusion across its workforce and business operations.

📋 Description

• lead a transformative entertainment initiative to develop more sophisticated ticketing practices • drive incremental revenue on entertainment events by utilizing the power of data, applied analytics, and new technology • further develop the analytical capabilities of Hard Rock’s entertainment properties to support senior leadership and business strategy • build policy, process and procedure for ticketing across the entire Hard Rock venue ecosystem including Hard Rock Live and Hard Rock Cafe venues • prioritize onboarding of Hard Rock’s ticketing and sales operations in Las Vegas, NV • support oversight, management, and growth of all box office leaders at individual Hard Rock properties • guide standardization of ticketing process for Hard Rock Cafe and hotel related events • oversee management of analytics as it relates to Live Events • serve as primary liaison to Ticketmaster for product integrations, support, data management, and ticketing analytics • develop and drive partnerships with third party ticketing services • contribute to enterprise-wide development of ticket buyer data aggregation, analysis and use policy across multiple venues • provide strategic and analytical insight to senior leadership • oversee a broad range of functional responsibilities critical to business operations

🎯 Requirements

• 10+ years of work experience in ticketing/entertainment ticket sales, including 5+ years in a fast-paced, data-driven environment • 5+ years of management experience • Bachelor’s degree in business, economics, computer science, statistics, mathematics, physics, engineering, or other quantitative field, preferred • Strong knowledge of all Ticketmaster business elements and operating platforms including Archtics • Experience negotiating ticket partnership agreements with third party sales agencies (OTAs) • Experience with CRM applications and integrations is a plus • Demonstrated understanding of forecasting and predictive analytics • Prior experience with inventory management or pricing optimization/dynamic pricing • Proven track record of success in cross-functional work environments • Strong communication, prioritization and organization skills • Proficiency with Microsoft Office Suite • Understanding of or Experience with data analysis tools (SQL server, R, Python or other programming language) • Ability to deliver as both a detail-oriented analyst and executive-level strategist • Candidate should be: a self-starter, independent, a creative thinker, ambitious, results-oriented

🏖️ Benefits

• comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance