Associate IT Analyst – Epic

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🔥 3 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $53.5k - $89.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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Sentara Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1890

⚕️ Healthcare Insurance

Healthcare Insurance

Sentara Health is a leading healthcare system that operates over 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals. The company is dedicated to providing exceptional patient care, fostering professional development, and maintaining a diverse workforce. Sentara Health aims to improve health every day and has been recognized for its clinical and operational performance, being named one of the top 15 health systems by IBM Watson Health. The organization supports its employees in achieving their full potential and encourages growth and innovation in the healthcare sector.

📋 Description

• Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. • Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. • Possesses in-depth business / clinical and application knowledge and experience. • Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. • Develops system test plans and performs testing of software upgrades and patches. • Maintains a record of test progress and test results. • Responsible for problem, incident, and change management and service requests. • Provides daily on-call support to the customer base for application-related issues. • Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. • Responsible for the communication of software issues, requirements, upgrades, and enhancements. • Oversees smaller-sized projects or components of projects. • Coordinates implementation or project planning around software application releases.

🎯 Requirements

• 0 to 2 years of relevant experience with a degree (Required) • 3 years of relevant experience without a degree (Required) • Exposure to inpatient hospital setting and related workflows (Required)

🏖️ Benefits

• Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met