Technical Account Manager

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sentra

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

💰 $30M Series A on 2023-01

Cybersecurity

Sentra is a cloud-native data security platform that discovers, classifies, prioritizes, and remediates critical data security risks. The company ensures data security regardless of location or travel methods by automatically detecting vulnerabilities, misconfigurations, and unauthorized access. Combining Data Security Posture Management, Data Detection and Response, and Data Access Governance, Sentra enhances security posture and compliance adherence. Founded in 2021, it is co-headquartered in New York City and Tel Aviv.

📋 Description

• Serve as the main technical contact for enterprise clients, establishing trusted, long-lasting relationships • Conduct regular account reviews and recommend optimizations to enhance Sentra’s solutions • Provide guidance on Sentra’s products, facilitating smooth integration across multi-cloud environments • Identify and address risks, inefficiencies, and areas for improvement in customer environments • Collaborate with Technical Support to ensure customer satisfaction • Oversee deployment phases, ensuring seamless transitions from proof-of-concept to full implementation • Provide ongoing support to ensure successful adoption of Sentra’s platform • Deliver training to help customers maximize Sentra’s capabilities • Act as a customer advocate, collecting feedback to inform product development

🎯 Requirements

• 5+ years in a technical, customer-facing role, such as Technical Account Management or Solutions Engineering • Proficiency with cloud platforms (AWS, Azure, GCP) • Strong understanding of data security and classification challenges • Solid knowledge of data security concepts and compliance frameworks (e.g., GDPR, HIPAA) • Proficiency in SQL and scripting languages (e.g., Python) • Bachelor’s degree in Computer Science, IT, Cybersecurity, or equivalent experience • Excellent communication skills, with the ability to convey complex technical concepts to varied audiences • Strong problem-solving abilities and experience handling technical challenges effectively