Compliance Testing Manager

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Servbank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

The same great experience you have come to expect from The Money Source Inc. (TMS) subservicing is now coming together with the surety you deserve under a depository institution, First Allied Bank, sb dba Servbank, founded in 1994 in Illinois. As one of the nation’s Top 10 subservicing providers, we are putting the “service” back into subservicing by offering the winning combination of People + Technology. Our people are dedicated professionals with industry experience, who are committed to providing superior customer service and personalized support for our clients. Our innovative technology gives you fully transparent, 100% accessible, on-demand view of your portfolio. Servbank is a full-service subservicer, with a diverse portfolio and quality products and services, who is dedicated to our partners’ success. Grow happiness with us and drive your business forward.

📋 Description

• Own and execute a risk-based compliance testing program throughout the Bank, • including testing of banking, lending, and servicing operations. • Maintain a dynamic testing schedule that reflects regulatory changes, emerging risks, business priorities, and identified issues. • Develop and perform testing aligned with applicable regulatory requirements, including CFPB, FHA, VA, agency guidelines, and state regulations. • Assess processes and controls at both the loan and operational level, evaluating not only compliance outcomes but also the effectiveness of control design and execution. • Identify control gaps and root causes, partnering with business leaders to implement and validate corrective actions. • Monitor remediation efforts, escalate material risks as appropriate, and support ongoing regulatory readiness efforts across the organization. • Prepare concise, actionable reporting for Compliance, Risk, and executive leadership.

🎯 Requirements

• 3–6 years mortgage servicing compliance, audit, or testing experience; loan origination and banking experience preferred, but servicing experience is essential to the success of this role • Hands-on experience executing compliance testing or audits (not just policy work) • Experience designing or enhancing a testing program (even informally) • Strong understanding of servicing regulations (Reg X, Reg Z, FDCPA concepts, agency guidelines) • Ability to analyze loan-level data and identify control gaps • Knowledge of MSP desired. • Familiarity with Microsoft Office products. • A strong understanding of Microsoft Excel is recommended. • Advanced Excel skills desired; experience with data visualization tools is a plus. • Strong balance of strategic planning and hands-on execution are required.