
1001 - 5000 employees
Founded 1981
⚕️ Healthcare Insurance
🤝 B2B
Healthcare Insurance • Human Resources • B2B
61st Street Service Corp. is dedicated to transforming patient care by providing service-oriented human resources and payroll management. With a focus on healthcare excellence, the company offers continuous learning and career growth opportunities within a diverse and collaborative environment. Since 1982, they have been committed to improving healthcare services by supporting the workforce that serves patients.
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🗣️🇪🇸 Spanish Required
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1001 - 5000 employees
Founded 1981
⚕️ Healthcare Insurance
🤝 B2B
Healthcare Insurance • Human Resources • B2B
61st Street Service Corp. is dedicated to transforming patient care by providing service-oriented human resources and payroll management. With a focus on healthcare excellence, the company offers continuous learning and career growth opportunities within a diverse and collaborative environment. Since 1982, they have been committed to improving healthcare services by supporting the workforce that serves patients.
• Greets patients and answers telephone calls. • Schedules appointment requests. • Indicates special needs (e.g. special accommodation, interpreter, etc.). • Communicates insurance participation, financial responsibility, and time of service policy to patient population. • Obtain patients insurance and demographic information and ensure all obtained information is registered in EPIC. • Performs real-time insurance verification and interprets responses. • Collects pre-registration information to address outstanding Epic work queue accounts. • Performs outbound calls to perform Epic referral scheduling. • Contribute to the team by providing support and back-up coverage as needed and directed by Supervisor and/or Manager. • General faxing, filing, and mail sorting. • Performs other related duties as assigned.
• High School Diploma or the equivalent required. • Minimum of 2 years of relevant experience including proficiency in medical terminology. • Bachelors Degree or college-level coursework is preferred. • Prior high volume customer service experience in a call center environment is preferred. • Bilingual (English/Spanish) a plus
• Healthcare • Paid Time off
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