Patient Access Specialist II – Ophthalmology

Job not on LinkedIn

🔥 17 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $27 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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61st Street Service Corp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1981

🏥 Healthcare

⚕️ Healthcare Insurance

👥 HR Tech

Healthcare • Healthcare Insurance • HR Tech

61st Street Service Corp. is dedicated to transforming patient care by providing service-oriented human resources and payroll management. With a focus on healthcare excellence, the company offers continuous learning and career growth opportunities within a diverse and collaborative environment. Since 1982, they have been committed to improving healthcare services by supporting the workforce that serves patients.

📋 Description

• Handle large volumes of inquiries and requests from patients and customers • Schedule diagnostic services, physician referrals, appointments, and provide general department information • Schedule appointment requests and perform outbound calls to schedule Epic referrals • Communicate insurance participation, financial responsibility, and time of service policy • Obtain patients' insurance and demographic information in EPIC • Perform real-time insurance verification • Collect pre-registration information to address Epic work queue accounts • Provide support and back-up coverage as needed • Perform general faxing, filing, and mail sorting • Facilitate team discussions regarding complex patient scheduling needs • Work on escalated cases with higher complexity • Escalate issues to lead, supervisor, or manager for resolution • Perform other related duties as assigned

🎯 Requirements

• High School Diploma or the equivalent required • Minimum of 3 years of relevant experience including proficiency in medical terminology • Strong proficiency in a wide range of scheduling complexity and related workflows • Excellent customer service, problem assessment, and verbal/written communication skills • Strong proficiency of Microsoft Office (Word & Excel) or similar software is required • Prior high volume customer service experience in a call center environment is preferred • Bilingual (English/Spanish) a plus

🏖️ Benefits

• Competitive comprehensive benefit package • Healthcare • Paid Time Off