Patient Services Specialist I

🔥 4 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $24 - $30 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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61st Street Service Corp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1981

🏥 Healthcare

⚕️ Healthcare Insurance

👥 HR Tech

Healthcare • Healthcare Insurance • HR Tech

61st Street Service Corp. is dedicated to transforming patient care by providing service-oriented human resources and payroll management. With a focus on healthcare excellence, the company offers continuous learning and career growth opportunities within a diverse and collaborative environment. Since 1982, they have been committed to improving healthcare services by supporting the workforce that serves patients.

📋 Description

• Schedule appointment requests • Communicate insurance participation, financial responsibility and time of service policy • Obtain patients’ insurance/demographic information and register in EPIC • Perform real-time insurance verification and interpret responses • Escalate cases for resolution as appropriate • Participate in team discussions about complex patient scheduling needs • Address outstanding Epic work queue accounts • Schedule Epic referral • Perform general faxing, filing, and mail sorting • Provide support and back-up coverage as needed • Perform other related duties as assigned

🎯 Requirements

• High School Diploma or the equivalent required • Minimum of 1 year of relevant experience including proficiency in medical terminology • Excellent customer service and problem assessment skills • Strong proficiency in Microsoft Office (Word & Excel) or similar software • Ability and willingness to learn new systems and programs • Prior high volume customer service experience in a call center environment is preferred • Bilingual (English/Spanish) a plus

🏖️ Benefits

• Healthcare • Various other benefits • Paid Time off