Senior Staff Technical Product Manager, Autonomous Workforce

🔥 34 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $171.9k - $300.8k / year

⏰ Full Time

🟠 Senior

⚒️ Technical Product Manager (TPM)

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Own strategy and execution across AI-powered product experiences • Define the product roadmap and prioritization framework • Use product analytics, experimentation, and usage data to make prioritization decisions • Create strategy, requirements, and prioritization documents for senior stakeholders and engineering leadership • Align multiple teams, engineering, data science, and senior stakeholders around shared priorities without direct authority • Mentor more junior product managers • Accelerate agent productivity and shape the evolution of a significant AI portfolio area • Resolve competing priorities and drive measurable business outcomes

🎯 Requirements

• Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving • 12+ years of product management experience • Recent, hands-on experience enabling and shipping AI or data-powered products at meaningful scale • Strong data sense and ability to drive prioritization decisions using product analytics and experimentation, with measurable business impact • Ability to write clear, senior-level strategy, requirements, and prioritization documents • Strong stakeholder management, influencing, and negotiation skills • Excellent verbal and written communication skills • Verifiable examples of AI products shipped, tradeoffs navigated, and outcomes delivered • Strong technical fluency and ability to engage deeply with engineering on architecture and feasibility tradeoffs • Experience mentoring or informally guiding more junior product managers is a plus

🏖️ Benefits

• Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Equity (when applicable) • Variable/incentive compensation

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