Senior Director, Product Management – FinTech

🔥 0 minutes ago

🏄 California, Connecticut, +7 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $290.8k - $436.2k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Own the product roadmap for ServiceTitan’s Fintech suite, balancing near-term execution with a multi-year vision for how financial tools transform the trades. • Drive the evolution from checks to digital payments; integrating modern payment methods including Tap to Pay and Pay by Bank. • Lead strategic decisions on Money-Out products (Payables, Business and Fuel Cards) using a disciplined build, buy, or partner framework. • Analyze performance data, identify growth opportunities, and implement plans to achieve program goals. • Lead product teams in building exceptional payments and embedded finance solutions that deliver measurable customer value and drive engagement. • Partner closely with Engineering on technical architecture and delivery, maintaining a strong understanding of the systems you’re building on. • Define and track success metrics; use data to diagnose performance gaps and course-correct quickly. • Cultivate and manage relationships with key fintech partners; gateways, processors, issuing banks, and lenders; from deal structure through integration and performance. • Collaborate with Business Development to identify, evaluate, and close strategic partnerships that expand product capability and customer reach. • Negotiate commercial agreements with sophistication, balancing speed to close with long-term structural flexibility. • Act as the connective tissue across Product, Engineering, Sales, Marketing, Business Development, Compliance, and Finance to ensure the Fintech program succeeds. • Drive customer acquisition, transaction volume growth, and adoption of new products in partnership with Sales and GTM teams. • Build executive alignment and make the investment case for the Fintech roadmap with the senior leadership team. • Work with Compliance and Legal to ensure all Fintech products meet regulatory requirements across relevant jurisdictions. • Implement risk management strategies that protect ServiceTitan’s financial health and customer trust. • Report portfolio performance to executive leadership with clear insights, trend analysis, and actionable recommendations.

🎯 Requirements

• 8+ years of product management experience, with at least 4 years leading teams in fintech, payments, or embedded finance in a high-growth SaaS or technology environment. • Deep domain knowledge of the payments ecosystem; gateways, processors, interchange economics, network rules, and the nuances of merchant acquisition in both online and in-person contexts. • Proven track record of managing complex commercial partnerships with financial institutions, processors, or lenders; including negotiating and structuring deals end-to-end. • Experience owning P&L accountability or operating with GM-level business ownership; you track revenue levers, margin dynamics, and make resource decisions accordingly. • Strong cross-functional leadership skills; you build alignment across Sales, Ops, Engineering, and Finance without relying on org chart authority. • Exceptional communication and executive presence; you make the case for investment decisions at the CFO and CTPO level and can simplify complex tradeoffs for any audience. • Strategic vision paired with a strong ability to execute in ambiguous, fast-moving environments. • A genuine passion for the trades and commitment to ServiceTitan’s mission to empower the people who keep the world running. • An MBA or advanced degree from a top program is a plus.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program. • Leadership training for Titans at all levels. • Bonusly for great work rewards. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA. • 401k match. • Telehealth options including memberships to One Medical. • Parental leave and support. • Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement. • On-demand maternity support through Maven Maternity. • Free breast milk shipping through Maven Milk. • Pet insurance. • Legal advisory services. • Financial planning tools.