Senior Director, Product Management – FinTech

🕒 August 4

🇺🇸 United States – Remote

💵 $271.8k - $436.2k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Own the multi-year strategy for ServiceTitan's money-in business • Hold full P&L accountability for revenue targets, take rate, margin, and related levers • Define ServiceTitan's position in the payments and embedded finance ecosystem • Make the investment case for the fintech roadmap and translate strategy into an operating plan • Own relationships with processors, issuing banks, lenders, and fintech infrastructure partners • Negotiate commercial agreements end-to-end • Manage a portfolio of lending partners • Identify and develop new partnerships • Drive commercial activation from fintech attach in sales through onboarding, adoption, and retention of payment volume • Drive customer acquisition, transaction volume growth, and adoption of new products with Sales and GTM teams • Orchestrate sales, onboarding, customer success, operations, finance, and product functions • Build the operating rhythm for team alignment and accountability • Set product direction for the money-in suite • Make build-versus-buy-versus-partner decisions • Integrate compliance, risk management, and regulatory requirements into product and partnership decisions

🎯 Requirements

• 10+ years of deep domain expertise in payments, consumer financing, or both • Experience running a business or major business unit at a payments processor, lending company, or embedded finance provider is ideal • Track record of P&L ownership with revenue and margin accountability • Experience negotiating complex commercial agreements with processors, banks, or lenders • Understanding of interchange economics, revenue-share structures, and contractual flexibility • Experience building GTM and activation models • Strong cross-functional leadership across sales, operations, and finance • Ability to operate at the executive level internally and represent ServiceTitan in senior external conversations • Experience in a B2B2C business where distribution and activation are key challenges

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training for Titans at all levels • Programs and events • Bonusly and peer-nominated awards • Company-paid medical, dental, and vision • 100% employer-paid options and 90% coverage for dependents • FSA and HSA • 401k match • Telehealth options including One Medical memberships • Parental leave and support • Up to $20k in fertility services, including IUI and IVF • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity