Senior Manager, Software Engineering

🕒 June 2

🏄 California, Connecticut, +7 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $218.3k - $327.5k / year

⏰ Full Time

🟠 Senior

👮‍♀️ Software Engineering Manager

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Establish clear, outcome-driven professional development plans with milestones for engineers and managers. • Provide ongoing coaching through 1:1s, feedback, and active mentorship, raising the bar on both technical and leadership excellence. • Build a strong team culture grounded in ownership, trust, psychological safety, and continuous improvement. • Attract, hire, and retain top engineering talent in close partnership with Recruiting. • Grow future technical and people leaders by creating opportunities for increased scope, ownership, and impact. • Guide teams in the design, evolution, and operation of scalable, reliable, and maintainable systems, especially in areas spanning multiple services and product domains. • Act as a senior technical leader who can dive deep into architecture discussions, review designs, and help teams navigate complex technical trade-offs. • Ensure high standards of engineering quality, including system reliability, performance, security, and operational excellence. • Own delivery outcomes for your teams across discovery, design, implementation, and production. • Build, communicate, and continuously refine a clear technical and execution roadmap aligned with business and product goals. • Drive clarity in ambiguous problem spaces by breaking down complex initiatives into actionable plans with measurable outcomes.

🎯 Requirements

• 7+ years of experience managing software engineering teams, including senior engineers and/or managers. • Strong technical background with experience designing and operating complex, distributed systems used at scale. • Proven ability to lead teams through ambiguity, balancing urgency with sound technical decision-making. • Experience coordinating work across multiple teams, domains, or systems, aligning stakeholders toward shared outcomes. • Excellent written and verbal communication skills, with the ability to translate complex technical topics to diverse audiences. • Demonstrated track record of delivering high-impact, business-critical initiatives end-to-end. • Proficiency in one or more of the following languages: C#, Java, Python, or Node.js/TypeScript (full stack only).

🏖️ Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.