Care Advocate

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $50k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Seven Starling

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Seven Starling is a company that provides specialized mental health care for women going through various stages of motherhood, including fertility challenges, pregnancy, postpartum, and early parenthood. Their services are designed to address mental health issues such as anxiety and depression during these stages. The company offers personalized therapy, group support, and expert medical evaluations, which are often covered by insurance. Seven Starling's care model includes access to Masters-level clinicians, group therapy sessions with other women in similar stages, and comprehensive medical evaluations. They emphasize evidence-based care to support women who are experiencing mental health issues related to motherhood, particularly focusing on maternal mental health.

📋 Description

• Serve as the primary point of contact for patients and providers, addressing questions, concerns, and needs professionally and empathetically • Assist with scheduling and rescheduling patient appointments, managing conflicts and optimizing schedules • Maintain accurate patient records and documentation in compliance with privacy regulations • Assist in resolving patient or provider issues and complaints, escalating complex concerns as appropriate • Monitor support data and trends as the “voice of the patient” and surface learnings to relevant team members or supervisors • Support patients and providers navigating the healthcare system, including procedures, insurance processes, and resources • Coordinate care activities, including follow-up appointments, outside referrals, and coordination with healthcare providers • Collaborate with healthcare professionals and administrative staff to ensure seamless patient care and communication • Participate in ongoing training and development • Propose updates to key processes

🎯 Requirements

• Minimum of 1-2 years of experience in a patient support, customer service, or healthcare-related role • Experience in a remote work environment • Excellent organizational and multitasking abilities, especially in a high-volume setting • Strong attention to detail • Strong written and verbal interpersonal and communication skills • Ability to interact effectively with patients, families, and healthcare professionals • Ability to handle sensitive information with confidentiality and professionalism • Proficiency in standard office applications, such as Google Suite • Demonstrated problem-solving skills and a proactive approach to patient support • High school diploma or equivalent

🏖️ Benefits

• Competitive paid time off • Competitive parental leave and return to work policy • One-time stipend to enhance your work from home experience • Medical, dental, and vision insurance • 401K • Annual stipend for your choice of wellness benefits • Annual professional development stipend • Virtual team events • Meaningful equity package with significant upside potential • Overtime eligibility