ProServe Solutions Engineer

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SewerAI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🤖 Artificial Intelligence

🤝 B2B

🚗 Transport

Artificial Intelligence • B2B • Transport

SewerAI is a VC-funded early-stage startup that provides a cloud platform purpose-built for managing sewer data using AI technology. They enable utilities, engineers, and contractors to identify issues rapidly for sewer collection systems, offering products like PIONEER, AutoCode, Sewer3D, and QAI. These tools enhance the visualization, accuracy, and efficiency of maintenance planning for underground infrastructure. SewerAI aims to streamline sewer inspections and facilitate collaboration among engineers, city planners, and maintenance crews, ensuring accurate defect identification and efficient maintenance planning. Their AI technology not only saves time and costs but also extends the life of underground infrastructure, making it a vital partner for utilities and construction contractors.

📋 Description

• Own the full engagement lifecycle — from technical discovery through scoping, ETL execution, and delivery — as the single accountable owner on each customer account. • Run discovery and intake calls with city operations and IT teams; produce Scoping Summaries that translate field realities into clear technical requirements. • Lead weekly customer check-ins, keeping engagements on track and resolving issues before they escalate. • Serve as the primary technical point of contact for your accounts, building trusted relationships with utility and contractor stakeholders. • Execute legacy data migrations into Pioneer, validating inspection data quality at each stage of the process. • Stand up and configure CMMS integrations (Cityworks, Cartegraph) against the SewerAI API. • Use AI-assisted tooling and the ProServe CLI/SDK to script, map, and transform customer data — with support from Engineering where needed. • Build reusable scripts and patterns over time that make the next engagement faster and more consistent. • Apply NASSCO coding standards (PACP/LACP/MACP) to validate inspection data submitted by customers prior to migration. • Identify and resolve data quality issues — coding errors, format mismatches, incomplete submittals — in collaboration with the customer and internal teams. • Maintain thorough documentation of engagement activity, data decisions, and delivery outcomes. • Partner with Technical Account Managers, Product, and Engineering to surface customer feedback, flag data edge cases, and continuously improve the ProServe delivery process.

🎯 Requirements

• Hands-on field experience in sewer or wastewater inspection (CCTV, SSES, or similar programs). • Direct experience with inspection data and submittals — coding, QAQC, exports, or data management — for a contractor, utility, or engineering firm. • Fluency with NASSCO standards; PACP/LACP/MACP certification preferred, or the background to certify quickly. • Nice to have: prior contractor, utility, or engineering-consulting background; any exposure to scripting, SQL, or data tooling, even at a hobby level.

🏖️ Benefits

• Medical, Dental, Vision, Basic Life, 401(k), and more • Unlimited PTO • Tools and resources to support success • Competitive compensation with high-growth potential