
10,000+ employees
Founded 1878
💼 Consulting
🏥 Healthcare
🍽️ Food & Beverage
Consulting • Healthcare • Food & Beverage
SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.
🔥 0 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
🎨 Product Designer (UI/UX)
🦅 H1B Visa Sponsor
👻 Ghost score 11%
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10,000+ employees
Founded 1878
💼 Consulting
🏥 Healthcare
🍽️ Food & Beverage
Consulting • Healthcare • Food & Beverage
SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.
• Lead user research across Federal, regional, and contractor user groups • Develop interview plans and conduct user interviews and usability testing • Create user journeys, wireframes, prototypes, and other design artifacts • Lead design handoff and collaborate with engineering and product team members throughout implementation • Design accessible mobile and desktop workflows consistent with the U.S. Web Design System (USWDS) • Evaluate user experiences with assistive-technology users, as appropriate • Serve as the team's content strategist and writer • Establish consistent content patterns across the TTA Hub • Review and approve user guide, onboarding, and training language drafted by the Training Specialist • Maintain UX research artifacts and product and UX strategy records • Develop and maintain acceptance evidence for applicable sprints • Apply human-centered design, information architecture, interaction design, and accessible content-design practices throughout the product lifecycle • Support the U.S. Department of Health and Human Services Administration for Children and Families TTA Hub data platform
• Seven (7) or more years of experience delivering end-to-end UX work for production services • Portfolio demonstrating user research, interaction design, and successful product launches • Bachelor's degree in design, human-computer interaction, or a related field, or equivalent portfolio-backed experience • Demonstrated expertise in human-centered design • Experience with information architecture and interaction design • Strong user and usability research skills • Experience designing accessible digital content and user experiences • Visual design and prototyping experience • Experience translating user research and requirements into practical design solutions • Ability to develop clear, consistent user-facing content and content standards • U.S. citizenship required • Ability to obtain and maintain a Public Trust clearance • Ability to obtain a Personal Identity Verification (PIV) card • Preferred: Experience with the U.S. Web Design System (USWDS) • Preferred: Experience with Section 508 accessibility requirements • Preferred: Experience conducting or supporting Web Content Accessibility Guidelines (WCAG) testing • Preferred: Experience designing complex data-entry workflows and dashboards • Preferred: Experience conducting user research with Federal stakeholders
• Full-time schedule with core hours of 10:00 a.m.–4:00 p.m. Eastern • Occasional travel may be required • Equal Opportunity Employer
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