Certified Health Coach

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $21 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Sharecare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 $425M Post-IPO Equity on 2021-07

Healthcare • Consulting • Marketing

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Conduct inbound and outbound engagement calls to inform eligible participants about the program and enroll them • Provide individualized behavior-change coaching to reduce or eliminate high-risk behaviors and encourage healthier habits • Make outbound chase calls to enrolled members without a scheduled call • Coordinate services and care with nurses and external vendors as part of a multidisciplinary care team • Support operational requirements for assigned areas and customers • Maintain schedules and caseloads to support successful member interactions • Participate in daily and monthly meetings, presenting findings and insights • Document and track member progress and program efficacy • Use documentation software to record member interactions and communicate via chat • Help improve participant health and wellness and reduce identified health risks • Report to a Manager, Coaching Operations

🎯 Requirements

• Must be open to any shift Monday–Friday between 10:30am–9:00pm CST • Required to work every fourth Saturday from 8:00am–4:30pm CST • Must not miss any days of the six-week training • Completed training from a NBHWC certified training program required • Active board certification in Wellness Coaching from NBHWC a plus • Bachelor's degree in a health-related field required, such as Psychology, Nutrition, or Exercise Science • Experience with using chat to deliver coaching sessions a plus • Experience with benchmarks and contact center metrics preferred, including adherence to schedule • Proficiency in computer data entry and Microsoft Office • Ability to coordinate telephonic communication while simultaneously navigating software and entering data for extended periods • Knowledge of lifestyle-related topics such as smoking cessation, weight management, nutrition, exercise, stress reduction, and sleep desired • Ability to work independently and prioritize a moderate workload with minimal supervision • Adaptability to schedule changes • Ability to multitask with members, managers, and support staff • Hard-wired internet connection required; WIFI is not permitted • Effective interpersonal and communication skills • Ability to coach effectively using motivational interviewing • Attention to detail when documenting participant interactions

🏖️ Benefits

• Hourly rate of $21.50 or $25 including certification through NBC-HWC or CHES only