Health Coach

🕒 July 17

🇺🇸 United States – Remote

💵 $21 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Sharecare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 $425M Post-IPO Equity on 2021-07

Healthcare • Consulting • Marketing

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Health Coaches operate in a structured, high-engagement outreach model utilizing an automated dialer system to connect with members throughout the day. • Coaches conduct back-to-back coaching conversations, providing education, support, and motivation to help members progress toward their health goals while following established workflows and documentation standards. • Participating in engagement and coaching calls with eligible participants and providing tailored behavior change coaching to encourage healthy habits. • Coordinate delivery of services with other members of a multi-disciplinary care team, including nurses and external vendors. • Adhere to a schedule and track members' progress and efficacy of the program. • Participate in daily and monthly meetings for updates and to present findings and insights.

🎯 Requirements

• Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.) • 1 - 2 years of related experience required; experience in a customer service role preferred • Experience with benchmarks and contact center metrics preferred, including adherence to schedule • Proficiency in computer data entry and Microsoft Office • Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time • Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired • Ability to multitask with members and operationally with managers and support staff • Hard-wired internet connection is necessary as WIFI is not permitted

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Professional development