Senior ROI Medical Records Specialist – Evening Shift

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

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👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sharecare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 $425M Post-IPO Equity on 2021-07

Healthcare • Consulting • Marketing

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Process release of information (ROI) requests from facilities accurately and timely • Validate requests and authorizations for medical record releases according to company policy and legal guidelines • Perform quality checks for accuracy, confidentiality, and correct billing • Maintain equipment in excellent working condition • Deliver attentive, respectful, and responsive customer service • Proactively identify and resolve client concerns • Maintain a clean, professional appearance and comply with dress code standards • Maintain current knowledge of applicable state laws and fee structures • Work within assigned scope and accept additional assignments or account coverage during backlogs • Comply with client site policies and procedures, HIPAA, state and federal regulations, and labor laws • Safeguard confidential patient information and ensure efficient, accurate record release • Understand information governance responsibilities and participate in compliance education and role-specific training • Report unethical, fraudulent, or unlawful behavior or activity

🎯 Requirements

• High School Diploma or GED required • Minimum of 2 years' ROI fulfillment experience with Sharecare HDS or 3 years' external ROI experience required • Advanced knowledge of multiple EMR platforms and ROI request types • Strong documentation, communication, and customer service skills • Proficiency in Microsoft Office applications • Strong organizational and multitasking skills • Willingness to learn programs and processes quickly • Self-motivated, dependable, and able to work independently or as part of a team • Ability to maintain productivity, utilization, and quality performance standards • Strong interpersonal and problem-solving skills • Ability to sit or stand for extended periods • Ability to lift and carry up to 25 lbs. • Manual dexterity for extended typing, writing, and document handling • Visual acuity to read documents and use a computer monitor • Clear speaking and hearing ability • Adequate hand-eye coordination and sensory abilities • Current annual HIPAA certification required • Must comply with HIPAA, state and federal regulations, and corporate integrity and security obligations

🏖️ Benefits

• Full-time employment • Evening shift schedule: Sunday–Thursday, 3:00 PM–11:30 PM EDT • Holiday work included • Annual HIPAA certification • Equal Opportunity Employer • E-Verify employer