Pharmacy Technician – Refill Calls

🔥 4 minutes ago

🎸 Mississippi – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

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Logo of Shields Health Solutions

Shields Health Solutions

501 - 1000 employees

Founded 2011

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Shields Health Solutions is a company that specializes in providing integrated specialty pharmacy solutions. They focus on eliminating disruptions in patient care by offering a comprehensive model that bridges the gap between patients and the specialty medications they need. Shields Health Solutions partners with healthcare providers and drug manufacturers to optimize the impact of specialty pharmacy services. Their approach leverages a clinical model, expert care teams, and a proprietary technology platform to improve patient access to specialty drugs, while reducing the overall cost of care. Shields Health Solutions aims to enhance patient experiences and health outcomes through their innovative solutions in specialty pharmacy integration.

📋 Description

• Provide compassionate, knowledgeable assistance to patients, providers, and staff • Make outbound refill calls and process requests promptly • Answer and triage incoming pharmacy calls • Clarify prescription orders with pharmacists or clinicians • Coordinate medication refills and complete accurate data entry • Assist with claim adjudication and troubleshoot rejected claims • Support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications • Assist patients through the refill process and help maintain efficient pharmacy operations

🎯 Requirements

• State-registered (Mississippi) Pharmacy Technician; CPhT preferred • 2+ years of experience as a pharmacy technician • High School Diploma or GED • Strong communication, organization, and tech skills • Empathy, integrity, and a team-first mindset • Solid computer skills, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) • Ability to navigate the internet and web-based platforms • Data entry and computer skills will be evaluated through a pre-employment assessment

🏖️ Benefits

• Medical, dental, and vision insurance starting day one • 401(k) with match • 4 weeks PTO • 10 paid holidays • Paid parental leave • Short-term disability • Professional development • Access to employee resource groups • Wellness programs

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